Aquatics Coordinator

JOB PURPOSE:

The Aquatics Coordinator will administer all functions related to the Aquatics Department with a direct focus on safety, recruitment of participants, program development, retention, staff development, and customer service.

PRINCIPAL ACTIVITIES AND ESSENTIAL FUNCTIONS:

1. Manage operations of the pool
2. Schedule all staff hours keeping in mind budgetary constraints and participant/staff ratios
3. Work with the Director of Operations to schedule aquatic classes and open swim times to provide the most effective and efficient use of space and the needs of members
4. Approve time worked for staff in areas of responsibility
5. Assist the Director of Operations in holding monthly staff meetings and training sessions with all staff
6. Set close limits and check enrollments of all classes based on staffing and participant/instructor ratios
7. Provide department program information on time to the Front Desk
8. Do Swim Lesson Evaluations after each set of lessons.
9. Develop pool usage schedules for lap and open swim times for all YMCA members each session
10. Work with the Director of Operations to develop and monitor the Aquatics budget.
11. All set deadlines must complete all reports and assignments.
12. Lead and make sound, well-thought-out judgments, and decisions about staff, operations, and member concerns.
13. Coordinate scheduling of pool parties with the front desk so the facility operates seamlessly
14. Ensure growth in the recruitment of participants in Swim lessons.
15. Increase retention of Swim lesson participants.
16. Support the mission and values of the YMCA
17. Be open and willing to perform other tasks asked of you

PHYSICAL REQUIREMENTS:

• High level of concentration and aptitude for learning a wide variety of program information and new computer applications
• Physically able to tour members inside and outside the facility as needed
• Physically able to lift 35+ pounds regularly.
• Physically able to sit at a computer station for extended periods
• Physically able to sit or stand during lifeguard shifts, make all needed rescues, instruct swim lessons & move through the facility as required.
• Ability to speak distinctly to communicate with customers and staff on the phone or in person
• Patience in dealing with five or more people at the same time
• Sound judgment and problem-solving skills for dealing with daily issues in various situations.

RELATIONSHIPS TO BE MAINTAINED:

• Ongoing, lasting relationships with volunteers
• All departments at your location

EXPECTED RESULTS:

Swim lesson numbers & retention rate reach goal annually

Community awareness of the YMCA as a leader in aquatics is enhanced

Strategic Plan goals are achieved

Recognized by the community as the place to go for swim lessons

Meet or exceed financial goals

High level of participation in training that enhance member experiences

Consistent improvement in survey results related to the membership/program experience

Required:

1. Bachelor's Degree (BA/BS) or equivalent experience
2. Minimum two years experience working in Aquatics Programming
3. Current CPR/AED/First Aid/Lifeguard Certification
4. Volunteer or Staff supervision experience
5. Knowledge of aquatics programming and safety issues

Preferred:

1. One or two years of management experience
2. Knowledge of budgeting & expense control.
3. Excellent written and oral communication skills
4. Bilingual - English/Spanish
5. Current O2 & Lifeguard Instructor Certification
6. Experience teaching swim lessons