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Customer Service at South Shore Gymnastics Academy

5 months ago


Rockland, United States South Shore Gymnastics Academy Full time
Job DescriptionJob Description

South Shore Gymnastics Academy in Rockland, MA is looking for a part-time additional customer service team to join our 21 person strong staff. We are located on 22 Reservoir Park Dr. Our ideal candidate is attentive, motivated, and engaged. After school into the early evening and Saturday morning shifts are available. The weekday afternoons are flexible. This is a very active position and involves some light cleaning & walking children in and out of class.

Responsibilities

  • Greet customers and make them feel at home in our fun and fast-paced environment
  • Answer any questions the customers may have in a friendly and professional manner
  • Assist Customers in enrolling for classes
  • Clean work area as needed to maintain a tidy work environment
  • Learn our online registration system (Jackrabbit Class), basic filing, Word and Xcel skills are also required.


Qualifications

  • Friendly attitude even when dealing with disgruntled customers
  • Responsible and proven ability to maintain scheduling commitments
  • Ability to problem solve quickly concerns customers may have
  • Good written and verbal communication skills with customers and peers
  • Great phone etiquette

We are looking forward to hearing from you.