Patient Scheduler

2 weeks ago


Peoria, United States NRGUSA Full time
Job DescriptionJob DescriptionNRGUSA is seeking a patient scheduler. The Patient Scheduler is responsible for coordinating and scheduling appointments for patients at a healthcare facility. Overall, a patient scheduler plays a crucial role in ensuring that patients receive timely and efficient access to healthcare services. Excellent organizational skills, attention to detail, and strong communication skills are essential for success in this role
Responsibilities
  • Answering phone calls and emails from patients requesting appointments
  • Scheduling appointments based on availability of healthcare providers and patient preferences
  • Confirming appointments and sending reminders to patients
  • Rescheduling appointments as needed
  • Maintaining accurate and up-to-date appointment schedules
  • Providing excellent customer service to patients
  • Collaborating with other members of the healthcare team to ensure efficient and effective scheduling
  • Handling any scheduling conflicts or issues that may arise
  • Adhering to all relevant privacy and confidentiality regulations
  • Keeping detailed records of patient appointments and communications
Qualifications and Experience
  • Excellent organizational skills
  • Attention to detail
  • Strong communication skills are essential for success in this role
  • High school diploma or GED- Required
  • A minimum of two years of directly related experience as a scheduler in a medical setting- Required
  • Knowledge of medical terminology
Monday-Friday 8am-5pmPay Rate $19-$22ph
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