Parts and Service Associate

1 week ago

Collinsville, United States Vermeer Midwest - Collinsville, IL Full time
Job DescriptionJob Description

About Us

You're not likely to find another company like Vermeer Midwest. Our people are from all walks of life, rolling up our sleeves and getting tough work done every day, together. We're a family-owned and operated company with an unmatched culture, one that is built on the belief that every Vermeer team member has real, personal impact - on our people, our customers and our world. Whoever you are and where you are in your career, Vermeer helps you be Equipped to Do More.

Job Summary

The Parts and Service Associate provides support to the parts and service departments.   The ideal candidate will be able to complete administrative tasks on a computer and perform manual labor in order to assist each department in taking care of the customer.  

Essential Functions

  • Look up parts for counter and shop, make a parts ticket, create PO’s and apply/take payments.
  • Receive stock orders and place parts on shelves.
  • Operate a forklift to load/unload trucks.
  • Make pickups and deliveries in a company vehicle.
  • Assemble parts for monthly factory parts returns and ship out.
  • Manage warranty claim return part shelves.
  • Empty garbage cans and steel bins.
  • Perform, maintain, and post required inspections to stay current with safety obligations.
  • Check equipment in/out as it moves through the yard and shop.
  • Open service work orders.
  • Communicate with customers using the Modern system.
  • Clear sidewalks of snow and ice and apply salt.  

Non-Essential Functions

  • Clean and organize the parts, service, yard areas.
  • Professionally answer phone calls to process parts orders or transfer to correct department as needed.
  • Assist parts and service managers as needed.
  • Move equipment as needed.
  • Assist service technicians as needed.
  • Assist in building maintenance projects (light bulbs, fence issues, re-paint/re-stripe safety lines, drag gravel lot. 
  • Periodically search yard for equipment out of place or not tagged correctly.
  • Load/unload equipment off of vendor trucks and get paperwork to proper department.
  • Participate in all company/location driven communication efforts, including open books meetings, huddles, department meetings, and other related efforts.

Qualifications

  • HS diploma or equivalency required.
  • 0-1 year of related experience preferred.  
  • Proficient computer skills including use of Microsoft Office, CDK, and internet functions is preferred.  
  • The ability to stand for long periods of time is required.
  • The ability to operate a fork-lift in a safe, effective manner in accordance to safety policy is required.
  • The ability to effectively lift various objects weighing up to 50 pounds is required.
  • Effective verbal and written communication skills is required.

 

Vermeer Midwest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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