Front Office Associate

3 days ago

Vernon Hills, United States Arch Dental Full time
Job DescriptionJob Description

Dr. Amit Kumar is a highly skilled and dedicated dentist who received his degree from the University of Illinois College of Dentistry. Committed to staying at the forefront of dental advancements, Dr. Kumar continuously immerses himself in top educational programs that keep him updated on the latest tools, technology, and techniques.

He has earned prestigious recognitions, including Fellowship of the International Congress of Oral Implantologists and Mastership of the American Dental Implant Association. Dr. Kumar's commitment to excellence is evident in his dedication to professional development, completing several times more training hours per year than required for state licensing.

If you are looking to join a team led by an accomplished and forward-thinking dental professional, consider a career opportunity with Dr. Amit Kumar.

Schedule for the Front Office Associate:

  • Monday & Tuesday: 10AM - 6PM

Responsibilities and Requirements of the Front Office Associate:

  • Minimum of 2 years of experience in a dental front office role.

  • Greet and check in patients with a friendly and professional demeanor.

  • Ensure all patient information is accurate and up to date.

  • Verify patient insurance benefits and eligibility.

  • Communicate any discrepancies or issues with patients promptly.

  • Present treatment plans to patients clearly and thoroughly.

  • Discuss and arrange financial plans with patients, including payment options and insurance coverage.

  • Schedule patient appointments efficiently to maximize clinic productivity.

  • Confirm upcoming appointments and manage cancellations or rescheduling.

  • Answer and manage incoming calls in a courteous and professional manner.

  • Address patient inquiries, schedule appointments, and direct calls to appropriate staff members.

  • Maintain a clean and organized front office area.

  • Assist with administrative tasks as needed, including filing, data entry, and maintaining patient records. Collaborate with other team members to ensure a smooth workflow and excellent patient experience.

  • Strong organizational and multitasking skills, Excellent communication and interpersonal abilities. Ability to provide exceptional customer service and handle sensitive information with confidentiality.

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