Current jobs related to Host/Greeter - Birmingham - The Fennec

  • Front Desk Agent

    2 months ago

    Birmingham, United States The Townsend Hotel Full time

    PRIMARY RESPONSIBILITIES: Primary Responsibilities will be divided between providing guest services, reservations, concierge, and host/hostess assistance. Guest Services - 30% Provide exemplary guest service. Respond promptly and efficiently to inquiries, directions, requests, and complaints. Accurately process guest mail and messages. Assist guest upon...

  • Front Desk Agent

    2 weeks ago

    Birmingham, United States The Townsend Hotel Full time

    PRIMARY RESPONSIBILITIES: Primary Responsibilities will be divided between providing guest services, reservations, concierge, and host/hostess assistance. Guest Services - 30% Provide exemplary guest service. Respond promptly and efficiently to inquiries, directions, requests, and complaints. Accurately process guest mail and messages. Assist guest upon...

Host/Greeter

5 months ago

Birmingham, United States The Fennec Full time
Job DescriptionJob Description

Our Host/Greeters shall have a very outgoing and friendly persona while greeting and welcoming all of our guest into our venue. Our Host/Greeters are the first impression into our venue and shall welcome and acknowledge each guest with a smile, make eye contact, and a friendly verbal greeting, using the guest name when possible.

  • Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible

  • Maintain a professional and positive attitude at all times

  • Maintain complete knowledge of the menu offerings

  • Escort guest to their table

  • Communicate clearly to management and other host to ensure that the restaurant operates efficiently

  • Thank guests with genuine appreciation and provide a fond farewell

  • Answer restaurant telephone courteously and efficiently

  • Speak to guests and co-workers using clear, appropriate and professional language

  • Anticipate guests service needs, engage guests in conversation regarding their stay, property services, and area attractions/offerings

  • Notify management of maintenance repair issues

  • Complete any additional reasonable requests by management