Banquet Server
3 weeks ago
Job Purpose: Responsible for accommodating all guests of Conference Center function while circling assigned room and executing assigned event per Banquet Event Order. To enthusiastically deliver first-class service and hospitality that exceeds guest expectations. Consistently delivering GATE, from when the first guest arrives to when the last guest leaves.
Essential Functions:
- Complete preparations for event per BEO
- Anticipate guests needs and respond politely to requests
- Demonstrate proper work procedures with a sense of urgency
- Perform all server tasks within scheduled shift time
- Deliver the GATEway service standards and exemplify Gateway Values
- Set up for events, carry trays, serve guests, and clean up at event conclusion
- Preserve a healthy relationship between the Kitchen, and Conference Services staff
- Adhere to all Health and Safety Standards at all times
- Complete daily checklists (Tasks assigned may vary depending on event)
- Maximize productivity by working efficiently and in a timely manner
- Maintain inherent attention to detail
Requirements:
- High school diploma or GED preferred
- Customer service or previous waiting experience preferred
- Able to bend, climb stairs, and lift/transport 25-50 lbs
- Ability to deliver first class customer service
- Speaking skills, ability to communicate with guests, staff, and management accurately and effectively
- Strong organizational and decision-making skills
- Complete I-PACT training upon hiring
Reporting Relationships:
This job reports to:
Food & Beverage Director
Conference Services Manager
Conference Services Supervisor
Conference Services Captain
The Gateway Hotel & Conference Center is an Equal Opportunity Employer.
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Banquet Server/Bartender
2 weeks ago
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