Host/Hostess - Vast Restaurant

1 month ago

Oklahoma City, United States Vast Restaurant Full time
Job DescriptionJob DescriptionDescription:HOST/HOSTESS


DEPARTMENT: Food and Beverage
REPORTS TO: Restaurant Manager
STATUS: Non - Exempt


POSITION SUMMARY:

The Host/Hostess is an essential member of the team dedicated to providing exceptional quality and service to our guests. By nature of the position, the host/hostess is the guest’s first impression of the restaurant. This position is responsible for welcoming guests graciously with eye contact and a smile, then promptly and courteously accommodating the guests’ needs. Hosts/Hostesses remain friendly and engaging, all while calculating table turn times, managing reservations and the waiting list, communicating guest request and preferences with servers and manager, answering the phone, and actively anticipating seating delays.


RESPONSIBILITIES:

· Monitors guests entering and exiting dining area. Graciously greets guests upon their arrival. Maintains an accurate, fair and up-to-date waitlist and seating chart. Informs guests when their table is ready. Escorts guests to their seats, provides menus to guests, and informs them of the name of their server.

· Utilizing Open Table, the Host/Hostess takes reservations, reviews the daily reservation book, and has the ability to seat guests without reservations.

· To maximize guest service, must have a complete working knowledge of the menus and what is unavailable for that day. Must also be familiar with frequent guests and know their names and preferences.

· Responsible for directing the seating rotation within the restaurant to ensure a smooth work flow. Must be familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity. Must be able to balance the customer flow among the service stations, taking into account requests for a particular table or server, depending on availability.

· Oversees the general functioning of the dining room during the meal service period, relaying information to service personnel, requesting feedback from guests as to their satisfaction, making adjustments when and where necessary. Ensures a congenial dining room atmosphere.

· Responsible for answering dining room telephone, taking reservations over the telephone and taking messages for staff.

· Handles all guest service issues in an immediate and gracious manner. Responds promptly and appropriately to guest service issues and reports the situation to the Restaurant Manager on Duty.

· Completes table checks when assigned and responsible for operation of cash register. Reconciles cash till at start and close of shift. Follows all Company accounting and cash handling policies.

· Maintains cleanliness of workstation and surrounding areas.

· Ensures that someone is always present at the host stand.

· Communicates guest preferences to the service team verbally and through printed chits.

· Proactively notifies management of any possible seating delays.

· Assists with the duties of servers and bus persons, such as securing a food or beverage item for a patron, resetting a table for reuse, etc., as the customer traffic flow allows, ensuring the maintenance of food service effectiveness and efficiency. Handles side duties within each shift.

· Wears required uniform and meets Company grooming/dress policies.

· Conduct oneself in a professional manner with the awareness that all actions and communications are within guest view.

· Maintains communication and teamwork with all co-workers and supervisors.

· Adheres to all Company/department procedures, policies, expectations and quality standards.

·

KNOWLEDGE, SKILLS AND ABILITIES:

· Fluency in reading, writing, and spoken English.

· Excellent personal presentation and interpersonal skills.

· Ability to communicate effectively with guests, co-workers, and supervisors.

· Ability to think and communicate clearly, organize and prioritize in high pressure situations.

· Basic knowledge of the restaurant’s menu, ingredients, and cooking techniques, as well as knowledge of the details of our property and upcoming events.

· Knowledgeable of basic sanitation.

· Knowledgeable of computer operations and ordering procedures.

· Ability to absorb large amounts of information quickly: service procedures, menus, and dining room floor plan, register operation.

· Able to successfully multitask.

· Ability to maintain excellent attendance and punctuality. Ability to work all shifts, weekends and holidays.

·

PHYSICAL DEMANDS:

· Ability to walk and stand throughout an eight-hour shift.

· Ability to lift, balance and carry large, oval Dining Room service trays.

· Must have the ability to lift trays, soiled dish bins, etc., of up to 40 pounds in weight.

EXPERIENCE:

· Previous restaurant serving and/or customer service experience.

REQUIRED PERSONAL PROTECTIVE EQUIPMENT:

· Closed toe, non-canvas and non-skid soled shoes.

Requirements:


  • Host Hostesses

    4 days ago

    Oklahoma City, United States Tequila Chulos Part time

    Job DescriptionJob DescriptionAbout Us:Tequila Chulos is Tex-Mex bar and restaurant that offers an elevated dining experience with a vibrant atmosphere. We pride ourselves on exceptional service, authentic flavors, and a commitment to providing our guests with a memorable dining experience.Job Summary:As a Host/Hostess, you will be the face of our...

  • Host/Hostess

    2 months ago

    Rapid City, United States On The Border - Rapid City Full time

    Job DescriptionJob DescriptionWe count on our Host / Hostess / Greeter for a number of duties. The Host / Hostess / Greeter is responsible for cheerfully greeting the guests, escorting them to their table, providing them with a menu, and answering any preliminary questions.Restaurant Host / Hostess / Greeter is generally offered as a part time restaurant...

  • Host/Hostess

    5 months ago

    Rapid City, United States On The Border - Rapid City Full time

    Job DescriptionJob DescriptionWe count on our Host / Hostess / Greeter for a number of duties. The Host / Hostess / Greeter is responsible for cheerfully greeting the guests, escorting them to their table, providing them with a menu, and answering any preliminary questions.Restaurant Host / Hostess / Greeter is generally offered as a part time restaurant...

  • Host/Hostess - OKLAHOMA

    3 months ago

    Oklahoma City, United States Melting Pot Full time

    Are you fun?Do you enjoy people?Do you love teamwork?If you said yes, this is the hosting position for you!!!A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, enter Guest names into the computer...

  • Banquet Server

    3 months ago

    Oklahoma City, United States Vast Restaurant Full time

    Job DescriptionJob DescriptionDescription:BANQUET SERVERDEPARTMENT: Food DepartmentREPORTS TO: Banquet ManagerRESPONSIBILITIES: Read BEO and know how to complete a set-up. Set tables in assigned area correctly and uniformly. Keep station neat and clean while servicing guest per established policies and procedures. Use proper in-room clearing and aisle tray...

  • Fine Dining Restaurant Operations Manager

    2 days ago

    Oklahoma City, Oklahoma, United States Vast Restaurant Full time

    Job Type: Full-timeDescription:Vast Restaurant is seeking a highly motivated and experienced Fine Dining Supervisor to oversee the daily operations of our upscale restaurant. The ideal candidate will have a passion for providing exceptional customer service and a strong background in the food and beverage industry.Responsibilities:Supervise and train...

  • Host - Hostess

    2 months ago

    Union City, United States Gerry's Restaurant and Bar - Union City Full time

    Job DescriptionJob DescriptionLet the good times roll and join Gerry's Restaurant and Bar in Union City, CA as our new full- or part-time Host - Hostess! We're looking for an energetic person who can facilitate positive experiences for our guests. Could it be you?This entry-level position earns $16/hour, plus tips, and enjoys excellent benefits like...

  • Restaurant Host/Hostess

    2 days ago

    Kansas City, Missouri, United States LH KC Operating Company, LLC Full time

    **About Loews Hotels & Co**Loews Hotels & Co is a leading hospitality company that operates a portfolio of upscale hotels across the United States. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the top hotel chains in the industry.**Job Summary**We are seeking a highly motivated and experienced Restaurant...

  • Restaurant Host Hostess

    2 months ago

    Salt Lake City, United States HandoSake LLC Full time

    Job DescriptionJob DescriptionHost/Hostess responsibilities include welcoming guests, give accurate wait times and escorting customers to the dining and bar areas. You should have good organizational and people skills to make sure our guests have a great dining experienceResponsibilitiesWelcome guests to the venueProvide accurate wait times and monitor...

  • Host/Hostess

    3 weeks ago

    Traverse City, United States Great Wolf Lodge Full time

    Pay: $14.25 per hour At Great Wolf, the Host/Hostess is the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.Essential Duties & ResponsibilitiesWelcomes patrons and escorts them to...

  • Restaurant Host/hostess

    3 weeks ago

    City of Columbia, United States The Flying Biscuit Cafe Part time

    Job DescriptionJob DescriptionJOIN OUR TEAM! We are hiring for a host/hostess. We have full and part-time positions available. If you are interested in being part of our team, please apply today.Job Description: Greet guests with a welcoming smile and show them to their table. Assign tables to waitstaff, maintain sections, create, and adhere to waitlists,...

  • Host - Hostess

    1 month ago

    Ocean City, United States Spain Wine Bar Full time

    Job DescriptionJob DescriptionSpain Wine Bar invites passionate individuals to join our team as part-time Hosts - Hostesses in the enchanting Ocean City, MD location. If you thrive in a fast-paced hospitality environment and enjoy creating exceptional dining experiences, this role is perfect for you. With competitive compensation starting at $15 per hour and...

  • Host / Hostess

    2 months ago

    Salt Lake City, United States SSP Full time

    Job Description$15.00 / Hour Plus Cash Tips!Open AvailabilityHiring ImmediatelyFull & Part time positionsFree parking & Free meal every shiftPaid time off & Extra Holiday PayApproximately 80% paid medical premiums, depending on the planCareer development and opportunities for advancement  SSP America operates several restaurants throughout the Salt Lake...

  • Restaurant Greeter/ Host

    2 months ago

    Oklahoma City, United States Colcord Hotel Full time

    Job Type Full-time, Part-time Description The Host/Hostess is an essential member of the team dedicated to providing exceptional quality and service to our guests. By nature of the position, the host/hostess is the guest's first impression of the restaurant. This position is responsible for welcoming guests graciously with eye contact and a smile, then...

  • Restaurant Greeter/ Host

    2 months ago

    Oklahoma City, United States Colcord Hotel Full time

    Job DescriptionJob DescriptionDescription:The Host/Hostess is an essential member of the team dedicated to providing exceptional quality and service to our guests. By nature of the position, the host/hostess is the guest’s first impression of the restaurant. This position is responsible for welcoming guests graciously with eye contact and a smile, then...

  • Host/Hostess

    3 months ago

    Lake City, United States Gator's Dockside Full time

    Job DescriptionJob DescriptionDescription:We Are Now Hiring Hosts/Hostesses!Gator's Dockside Restaurants is composed of a team of fun, diverse, and hardworking individuals who live and lead by our "Do it R.I.G.H.T.!" core values. We use these values to achieve our mission of, "providing our customers with a GREAT dining experience, from beginning to...

  • Host/Hostess

    3 months ago

    Oklahoma City, United States Denny's Full time

    This job posting is for employment at an independently owned and operated franchisee of Denny’s. At Denny’s, we love feeding people. If you have a passion for food and serving others, see what your future can hold at Denny’s! As a Host/Hostess, you play a special role for our guests. You are often their first impression and last impression, and we...

  • Restaurant Host/Hostess

    1 month ago

    Jersey City, United States Concord Hospitality Full time

    We are hiring a Hotel Restaurant Host/Hostess Pay: $15 per hour We're looking for people who are inspired by great food and are enthusiastic about providing outstanding experiences for our local restaurant patrons and our in-house guests. We want you to love what you do and show that love to everyone who comes through our doors! What you will do: •Be a...

  • Restaurant Hostess/Host

    3 weeks ago

    Kansas City, United States Loews Hotel & Resorts Full time

    Supervises restaurant activities in absence of Manager. Controls Reservation Book, accepts reservations and enters them accurately into the record. Maintains guest history files and uses information to enhance repeat guests experience. Assigns work s Restaurant, Hostess, Hotel

  • Host/Hostess

    1 month ago

    TRAVERSE CITY, United States Great Wolf Lodge Full time

    Pay: $14.25 per hour At Great Wolf, the Host/Hostess is the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.Essential Duties & ResponsibilitiesWelcomes patrons and escorts them to...