Host/ Hostess

4 weeks ago

Newport, United States The Chanler at Cliff Walk Full time
Job DescriptionJob Descriptionthe summary.

Join our team as a restaurant host/hostess and become the ultimate journey curator for the guest experience. The ideal candidate will be responsible for being the first face of the restaurant, seating guests in a timely manner, helping with room service, and taking restaurant reservations. 

the mansion.

The Chanler reimagined as a magnificent, stately manor residence, extends a warm welcome to guests as a peaceful enclave from bustling Newport, Rhode Island, inviting guests to relish in the building's storied architecture, chic-European dining options, and gracious hospitality.

Built in 1873 as a summer home for John Winthrop Chanler, the property exudes history while maintaining the current charm of a regal residence. As a double Forbes five-star property, the mansion draws admirers worldwide by authentically cultivating the guest experience with elegance and natural refinement.

the mission.

To impact a guest's journey by creating memories that last a lifetime, mansion household staff are the key journey curators, responsible for creating a sense of place and personalization for each guest. We achieve this by working in a collaborative environment, providing training while encouraging an unscripted narrative to tell the brand story, and sharing a passion for the heart of hospitality.

the rewards.
  • Competitive Salary
  • Health, dental, and vision for employees, families, and partners
  • 401K
  • Free Parking
  • Uniforms Included
  • Employee Appreciation Events
  • Referral Bonus
  • Seasonal Staff Meals
the responsibilities. 
  • Greet and seat all guests in an enthusiastic manner
  • Manage all dining reservations, both in-person and over-the-phone
  • Room service order-taking and delivery
  • Excellent multi-tasker
  • May assist as a back waiter as needed
  • Ensures guest satisfaction and reports to management if necessary
  • Follows company policies and procedures
  • Maintains a professional appearance, adhering to the dress code
  • Follows management/supervisor direction for other duties assigned

 

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