Assistant Store Manager/Key Carrier

2 months ago

Monroe, United States Variety Stores LLC Full time
Job DescriptionJob Description

Qualifications

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Able to work a flexible schedule, including nights and weekends

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Team player, working effectively with peers and supervisors

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Able to respond appropriately to changes in direction or unexpected situations

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Knowledge of company standard software, systems, and procedures

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Knowledge of merchandise flow in stores

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Proven problem solving skills

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Able to effectively coach, delegate, and follow-up on multiple people/tasks

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Able to act quickly under challenging circumstances

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Capable of multi-tasking

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Superior communication and organizational skills with attention to detail

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1 year retail, 6 months leadership experience preferred

Responsibilities

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Key Carriers must have open availability, including nights and weekends

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Creates a positive internal and external customer experience

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Promotes a culture of honesty and integrity; maintains confidentiality

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Acts as Manager on Duty adhering to company policy and procedure

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Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed

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Addresses immediate customer service issues and provides appropriate coaching to Team Members

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Exercises discretion regarding customer service policies to satisfy customers

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Maintains accurate Team Member coverage in service areas for a positive customer experience

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Ensures Team Members adhere to all operational procedures

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Ensures opening/closing procedures are executed according to company guidelines

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Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates

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Provides and accepts recognition and constructive feedback

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Provides feedback, recognition and coaching to Associates

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Partners with Management on Associate training needs to increase effectiveness

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Ensures adherence to all labor laws, policies, and procedures

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Promotes credit and loyalty programs

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Supports and participates in shrink reduction goals and programs

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Promotes safety awareness and maintains a safe environment

Benefits

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Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses

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Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; life insurance; paid holidays/vacation/sick;

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