IT Technician

Barnstorm VFX is looking for an enthusiastic IT Technician to join the team. The ideal candidate has a strong knowledge of IT, enjoys working with computers and is passionate about working in a VFX studio. 

About Barnstorm

Barnstorm is an Emmy and VES-nominated visual effects studio providing photo-realistic visual effects for a variety of television and online streaming projects. We pride ourselves in our artists’ talent and dedication to producing world-class visual effects. 

Who You Are

You are highly motivated to work in the IT field, excited to learn new things, and able to take direction well. You are able to work both independently and as part of a team and are comfortable completing assigned tasks as well as self-directed ones. You are enthusiastic about providing support when others need it and unafraid to ask for assistance when unsure how to best provide that support. 

What You’ll Do

• Handle IT tasks as assigned by the Engineering department, ranging from relocating computers to troubleshooting licensing and software installations.
• Provide quick and friendly support to Barnstorm employees experiencing IT issues. Work with a Managed Service provider to ensure swift resolution of those issues.
• Assist HR with employee onboarding and offboarding.
• Building workstations, making runs if needed.
• Assist Data I/O with data ingests and deliveries as needed 
  • Manage file transfer systems, keeping track of multiple systems and protocols among various clients.
  • Communicate with VFX Coordinators to ensure efficient ingests and deliveries and flag any issues.
  • Inventory storage space including the Archiving and De-archiving of data.
  • Assist with incoming and outgoing physical drive handoffs with couriers sent by clients

What You Bring

• Self-sufficient, solution-oriented and able to learn new skills quickly.
• Ability to work calmly in a fast-paced environment and manage multiple ongoing projects.
• Strong analytical and organizational skills to effectively prioritize work and resolve issues.
• Previous experience building computers or a desire to learn how
• A strong knowledge of Windows and Mac, Linux is a plus.
• Excellent oral and written communication skills.
• Patience for dealing with user issues.
• Excellent reasoning skills in order to assist in troubleshooting problems
• Must possess excellent oral and written communication skills.
• Familiar with creating process documentation.
• Exceptional organizational skills with ability to multitask.
• Highly detail oriented.
• Strong technical background.

About This Role

This role encompasses tasks from multiple departments and will assist the Data I/O department with ingest/outgest tasks as needed. Candidates must be willing and able to work flexible hours, on-site from our studio in Burbank, CA.