Medical Receptionist

Job DescriptionJob DescriptionDo you enjoy working in healthcare and looking for a change? Would you like to work in a professional environment where the #1 priority is taking care of people?
If want to be in a positive work environment that feels like a work family and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle.

Key responsibilities are:

• Greet and check-in patients, verify and update necessary information in the medical records/database, perform all registration functions and collect copays and balances due as appropriate
• Schedule patients via office scheduling policies and confirm appointment times as well as educate patients on the impactful services of Neuhaus Foot & Ankle
• Answer and screen in-bound calls, take messages, and provide appropriate information to patients as well as handling outgoing phone calls as appropriate (e.g., appointment confirmations, referral calls, pre-certs, etc.)
• Assist with charge entry, and /or coding issues, and other related work if requested
• Accurately and concisely document patient feedback and special needs our clinicians to provide excellent care during each appointment
• Explain and communicate NFA’s services in an informational, influential, concise, uplifting, and personable manner with outstanding etiquette
• Manage daily on-time appointment schedules and effectively communicate this with physicians
• Maintain office supply inventory, including checking, ordering and stocking supplies
• Support practices’ coordinated care approach when appropriate
• Contribute to team effort by assisting with additional duties and when support is requested

 
Patient Care Coordinator Qualifications

• Previous experience handling patient interactions or assisting in a healthcare clinic or hospital setting
• Knowledge and/or familiarity with medical billing and coding is highly preferred
• Experience working in a podiatric or orthopedic practice is plus
• An exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
• Tenacious problem solver, with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner
• Enjoys working in a team-based environment with active collaboration
• Must be an effective communicator with excellent grammar and interpersonal skills
• Strong written communication skills with success in providing notes, updates, and written communications via computer systems
• Experience working in an EMR is preferred, eClinical Works software is a plus
• Demonstrated experience as a motivated and dedicated team member with a stable work history

 
We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about your work environment. We offer perks and benefits such as . . .

• 24 days of PTO
• 401(k) with 3% salary contribution after the first year
• Medical/Dental/Vision with $2,500 Annual Health Savings Account
• Company-paid $50,000 life insurance
• The potential for growth and advancement in the company
• Ongoing personal and professional development training
• Core values that promote work-life balance, a high standard of work delivery, and a self-starter mentality

Other details:
Working conditions - sits, stands, and walks intermittently during working day.
The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the job.

Powered by JazzHR

yhy4kJQOYf

---