Director of IT Infrastructure and Operations
3 weeks ago
Aras is a leader in product lifecycle management (PLM) and digital thread solutions. As one of the fastest growing PLM companies, our technology enables the rapid delivery of flexible solutions built on a powerful digital thread backbone and a low-code development platform.
Our platform and PLM applications connect users in all disciplines to critical product data and processes across the lifecycle and throughout the extended supply chain. The world’s largest manufacturers are leveraging Aras Innovator to manage their complex product lifecycles to improve production timelines, meet and exceed revenue growth targets, and accelerate innovation. We collaborate with companies in some of the most innovative industries, including automotive, industrial/heavy equipment, aerospace and defense, and high-tech electronics.
Reporting to the CIO and serving as a member of the IT Leadership team, the Director - IT Infrastructure and Operations will be responsible for leading an organization tasked with the delivery of reliable, secure, and efficient IT services and technology capabilities to the organization. The role requires a combination of technology leadership on IT infrastructure, operations and security technologies, disciplined process execution and performance management, and great communication skills.
This role is based in our Andover office. Our office-based employees follow a hybrid schedule of 2 days in the office, and 3 days remote.
Responsibilities:
- Lead a hybrid team of employees and (occasionally) external vendors in managing and administering the IT infrastructure, collaboration, communications, and security toolsets
- Manage day-to-day operations of the IT infrastructure company-wide, including but not limited to planning and management of computer operations; user administration and support; change/release management in scope; DR/business continuity; network operations; cloud services
- Manage and drive improvement of the full suite of data and device security, and endpoint control solutions
- Manage O365, e-mail and other collaboration tools, ensure secure and resilient protection of company data
- Maintain IT Operations and Security SOPs consistent with our Quality Management program, including controls, monitoring, and recovery procedures
- Maintain a technology roadmap, identifying opportunities to introduce new technology or maximize the use of existing technologies where appropriate and aligned to business needs
- Develop the skills and competencies and manage performance of the IT Operations team
- Actively communicate and problem solve within IT and across the organization
Qualifications:
- Minimum 10 years’ experience as an information technology leader with a hands-on technical foundation
- Bachelor’s degree in Computer Science, Information Management, or related field
- A minimum of 7 years managing a team of direct reports is required
- International experience is highly desired
- Experience with most or all of the following:
- MS Azure cloud services
- Microsoft O365
- Okta or other cloud based IDP
- Next Generation Firewalls (Palo Alto, Fortigate, Cisco Firepower, or similar)
- Network architecture concepts, including VLANs, 802.1x, S2S VPNs, etc.
- VMWare
- Enterprise storage and backup solutions
- Microsoft Desktop O/S and enterprise administration tools (eg: Intune/Autopilot)
- Endpoint Protection tool suites
- Email Filtering and security platforms
- Active Directory and Azure Authentication
- Vulnerability scanning tools
- Experience defining and executing projects with business stakeholders
- Proven record of success in leading infrastructure operations that are scalable, and cost-effective
- Proven record of acting as a thought leader and subject matter expert on infrastructure and security, collaborating with applications technical owners and cross functional business groups
- Results oriented and the ability work independently and meet deadlines
- Ability to work in a fast-paced small company environment, remaining flexible while being cost conscious
- Strong interpersonal skills and the ability to develop and maintain effective relationships in a diverse organization
- Proven ability to build and lead a lean, high-performance team
- Demonstrate highest ethical standards
- Strong commitment to compliance and ethical standards
- Salary is commensurate with experience
We were recognized as a leader in The Forrester Wave™: Product Lifecycle Management for Discrete Manufacturers, Q1 2023 and were also named a leader in the 2023 SPARK Matrix for PLM by Quadrant Knowledge Solutions. Feedback from our community has established Aras as the top ranked PLM vendor in online review services like G2 and Gartner Peer Insights.
With over 700 employees in 11 countries, we’re looking to add to our incredible team. If you’re passionate about helping develop next generation product innovation, we encourage you to apply
Aras is an Equal Opportunity Employer.
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