Aquatic Manager

• Full Time: 40 hours per week
• Weekend Availability Required

Description: Join a fast-paced, culture driven work environment for the largest swim school franchise worldwide. The Aquatic Manager works alongside the General Manager to manage, train, and maintain the Aquatic staff, thereby ensuring excellent customer service, quality swim lessons, and a safe facility.

Job Skills and Qualifications:

• Must love people and support our company mission of drowning prevention in the community
• Minimum High School Education, preferred bachelor’s degree
• Uphold Aqua-Tots Swim Schools Core Values
  1. Affirm each other’s strengths and protect each other’s weaknesses.
  2. Treat others the way you desire to be treated.
  3. Extend grace to those who are teachable.
  4. Seek first to understand others before trying to be understood.
  5. Choose relationships over profits.
  6. Think outside the box; always question the status quo.
  7. Praise in public; correct in private.

Daily Job Responsibilities:

• At least 2 consistent teaching shifts, upholding Aqua-Tot’s quality curriculum standards
• Become Master Water Safety Instructor and Certified Pool Operator certified
• Uphold excellent customer service by communicating effectively with potential and existing customers while building relationships with the families
• Provide information about our facility, swim program, mission and core values
• Handle customer complaints gracefully by using customer-focused principles in every customer interaction 
• Supervise/plan/anticipate aquatic scheduling and staffing needs
• Interviewing/hiring/training/evaluating/discipling/firing of staff
• Lead monthly in-service trainings for the Aquatic team
• Ensure safety in and out of the water is the number one priority through deck supervising and maintaining cleanliness of facility
• Monitor Master Water Safety Instructors and create training/evaluation schedules for all aquatic staff to uphold Aqua-Tots quality curriculum standards
• Pull weekly aquatic reports to ensure proper student progression and consistency
• Ensure that pool room & water are in code at all times
• Become comfortable navigating our Point-of-Sale and CRM platforms

For questions and inquiries please contact our talent acquisition team at JoinThayersTots@aqua-tots.com

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