Shift Supervisor, Atlantic House Men's Shelter
2 months ago
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 73,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.
CAMBA’s Atlantic House Men’s Shelter located in the Brownsville section of Brooklyn serves 200 single men at any given time. The majority of these clients are dually diagnosed with mental illness and substance abuse.
Position: Shift Supervisor
Reports To: Assistant Program Manager
Location: Atlantic House Men’s Shelter (2402 Atlantic Avenue, Brooklyn, NY 11233)
What The Shift Supervisor Does:
- Access client data using the SCIMS as needed.
- Administer constructive discipline to direct reporting staff, as needed.
- Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders.
- Conduct Quality Assurance and regulatory compliance.
- Coordinate and facilitate groups and trainings.
- Coordinate the day-to-day work of residence staff to ensure client success.
- Coordinate/conduct nightly rounds to monitor the facility.
- Develop program content for ADL staff.
- Encourage teamwork among direct reporting staff as well as among peers.
- Investigate all complaints and/or incidents.
- Lead and participate in administrative and staff meetings as requested.
- Maintain professional relationships with clients and client confidentiality.
- Monitor clients' progress toward their goals (dates achieved) and document via progress notes.
- Monitor clients’ safety and ensure safety policies and procedures are practiced daily.
- Motivate, coach and counsel direct reporting staff to excel.
- Overcome resistance to change from clients, direct reporting staff, and supervisors/funders.
- Plan and organize program activities to maximize program contract’s goals and performance targets.
- Respond to emergencies in an appropriate and professional manner.
- Review all documentation related to clients' progress for accuracy, completeness, and clarity.
- Screen all clients exiting the shelter for 30 days or more for non-shelter alternatives.
- Review and sign time sheets.
- Update staff via written logs, notes, face-to-face meetings, etc.
- May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments.
Minimum Education/Experience Required:
- HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years’ experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience.
Compensation: $47,500 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
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