Customer Loyalty Specialist

2 weeks ago

Kansas City, United States Mulder & Associates-AmFam Agency Full time
Job DescriptionJob Description

Mulder & Associates, an insurance agency rooted in providing exceptional customer service and building lasting relationships. We prioritize customer loyalty through personalized interactions, dedicated support, and a commitment to exceeding expectations.


We stand out by our dedication to customer satisfaction and our continuous pursuit of excellence. As our new Customer Loyalty Specialist, you will be at the forefront of ensuring every customer interaction is positive, memorable, and results in long-lasting relationships. This is a team that values integrity, professionalism, and the drive to make a difference in our clients' lives.


If you are passionate about delivering exceptional customer service, creating trust and loyalty, and thrive in a dynamic role within a supportive team, Mulder & Associates would love to speak with you. Apply today


Benefits

Hourly Base Salary + Bonus Opportunities

Career Growth Opportunities

Flexible Schedule

Paid Time Off (PTO)


Responsibilities
  • Client Engagement: Interact with customers, understand their needs, and provide personalized solutions.
  • Issue Resolution: Address customer queries, concerns, and complaints effectively and efficiently.
  • Relationship Management: Build and maintain strong relationships with customers to foster loyalty and trust.
  • Proactive Communication: Reach out to clients to gather feedback, offer assistance, and follow up on service delivery.
  • Customer Satisfaction: Ensure customers are delighted with our service, going above and beyond to meet their needs.
  • Team Collaboration: Work closely with colleagues to coordinate efforts and deliver a seamless customer experience.

Requirements

Customer Focus: Strong focus on customer satisfaction and a genuine desire to exceed customer expectations.

Communication Skills: Excellent verbal and written communication skills with the ability to convey information clearly and concisely.

Empathy: Ability to empathize with customers' concerns and provide effective solutions with a positive attitude.

Problem-Solving: Strong problem-solving skills to address customer issues effectively and efficiently.

Team Collaboration: Willingness to work collaboratively with team members to achieve common goals and deliver exceptional service.

  • Customer Loyalty Specialist

    2 months ago

    South Sioux City, United States American Family Tobar Agency Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive hourly pay rate plus commission and/or bonusesPaid trainingDentalVisionJob SummaryThe Customer Loyalty Specialist partners with the Agency Owner to establish and implement the systems, processes, and operations to build agency customer loyalty. Monitors and measures the effectiveness of agency loyalty...

  • Customer Loyalty Specialist

    2 months ago

    South Sioux City, United States American Family Tobar Agency Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive hourly pay rate plus commission and/or bonusesPaid trainingDentalVisionJob SummaryThe Customer Loyalty Specialist partners with the Agency Owner to establish and implement the systems, processes, and operations to build agency customer loyalty. Monitors and measures the effectiveness of agency loyalty...

  • Marketing Specialist- Loyalty

    1 week ago

    Kansas City, United States Hallmark Corporate Full time

    Description WHO WE ARE Come join us. You'll add value to one of the world's most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the...

  • Marketing Specialist- Loyalty

    3 days ago

    Kansas City, United States Hallmark Full time

    WHO WE ARE Come join us. You'll add value to one of the world's most iconic consumer brands and be part of our company with a life-affirming purpose to inspire meaningful connections. Our products, content and experiences aim to enrich all lives by making a genuine difference in every life, every day, and our business is focused on bringing the value and...

  • Channel Loyalty Program Manager

    4 weeks ago

    Kansas City, United States BlueScope Steel Full time

    For over 100 years,BlueScopecontinues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through...

  • Channel Loyalty Program Manager

    1 week ago

    Kansas City, United States BlueScope Steel Full time

    For over 100 years,BlueScopecontinues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through...

  • Channel Loyalty Program Manager

    4 weeks ago

    Kansas City, United States BlueScope Full time

    Job DescriptionJob DescriptionCompany DescriptionFor over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to...

  • Channel Loyalty Program Manager

    4 weeks ago

    Kansas City, United States BlueScope Full time

    Company Description For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we...

  • Channel Loyalty Program Manager

    2 weeks ago

    Kansas City, United States The Ladders Full time

    Company Description For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we...

  • Channel Loyalty Program Manager

    18 hours ago

    Kansas City, United States BlueScope Full time

    Company Description For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we...

  • Channel Loyalty Program Manager

    5 days ago

    Kansas City, Missouri, United States BlueScope Steel Full time

    For over 100 years,BlueScopecontinues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through...

  • Channel Loyalty Program Manager

    3 weeks ago

    Kansas City, United States BlueScope Full time

    Job DescriptionJob DescriptionCompany DescriptionFor over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to...

  • Channel Loyalty Program Manager

    4 weeks ago

    Kansas City, United States BlueScope Full time

    Job Description The Channel Loyalty Program Manager will collaborate within our channel marketing team to conceptualize, develop, and implement impactful programs aimed at driving the adoption of our building brands (Butler and Varco Pruden) solutions, while supporting our builder partners in effectively promoting these solutions to their customers....

  • Retail Customer Service Specialist

    2 months ago

    Kansas City, United States DICK'S SPORTING GOODS INC Full time

    **Retail Customer Service Specialist** City: Kansas City,MO Location: Zona Rosa MO Job Area: Store Hourly Job ID: 220005NJ Brand: DICK'S Sporting Goods Starting Rate: $14.00 + Current Teammate ** What Youll Do In This Role** **Description** On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes...

  • Retail Customer Service Specialist

    2 weeks ago

    Kansas City, United States DICK'S SPORTING GOODS INC Full time

    **Retail Customer Service Specialist** City: Kansas City,MO Location: Zona Rosa MO Job Area: Store Hourly Job ID: 220005NJ Brand: DICK'S Sporting Goods Starting Rate: $14.00 + Current Teammate ** What Youll Do In This Role** **Description** On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes...

  • VP, Customer Marketing and Loyalty

    4 weeks ago

    Charles City, United States Sally Beauty Full time

    Overview Job Title: VP, CRM and Loyalty (this position is Hybrid working 3 days a week in the Denton Texas Support Center) “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth.You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Essential...

  • Senior Loyalty Marketing Specialist

    4 weeks ago

    Long Island City, United States JetBlue Full time

    Position SummaryThe Senior Analyst of Loyalty Marketing drives the development and execution of JetBlue's marketing strategy for JetBlue's loyalty program, TrueBlue, as well as the co-brand credit cards across the US and Caribbean. The Sr. Analyst will work cross functionally with both the program and co-brand teams, as well as the Airways marketing team -...

  • Customer Service Specialist

    5 days ago

    Kansas City, Missouri, United States Ferrellgas Partners, L.P. Full time

    Works with customers on a daily basis to sustain and improve business relationships. Uses fact-finding sales methods to customize Ferrellgas programs and services to meet the customer needs and strives to obtain new business. Ensures accurate account Customer Service Specialist, Customer Service, Specialist, Remote, Retail

  • Manager, Loyalty Analyst and Customer Relationship Management

    3 weeks ago

    Long Island City, United States Bloomingdale's Full time

    About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we...

  • Manager, Loyalty Analyst and Customer Relationship Management

    3 weeks ago

    Long Island City, United States Bloomingdale's Full time

    About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we...