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Bicycle Technician

4 months ago

Durham, United States The Bicycle Chain Full time
Job DescriptionJob Description
Summary

Hiring an experienced Bike Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list
In this job you will
  • Assemble and prepare bikes for sale.
  • Perform a variety of service functions on new and used bikes.
  • Provide one of a kind customer service through direct and detailed interaction with customers.
You are
  • Dependable
  • People-oriented
  • Adaptable
  • Detail-oriented
  • Proactive
  • Positive
  • Problem solver
Repair experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.

Duties

Duties include but are not limited to:
  • Apply shop standards in the assembly and repair of bikes and skis across the full product line.
  • Evaluate the mechanical condition of the product and estimate the cost of repairs.
  • Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
  • Meet or exceed shop production standards.
  • Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
  • Operate cash register as necessary.
  • Report or record replacement parts inventory and supply shortages to the General Manager.
  • Maintain shop cleanliness including bench and common work space.
  • Assemble new bicycles.
  • Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
  • Install and adjust brakes and brake pads.
  • Install new tires and tubes.
  • Clean and lubricate bicycle parts.
  • Order bicycle parts.
  • Explain technical product or service information to customers.
  • Sell products or services.
  • Order materials, supplies, or equipment.
  • Other duties as needed/ assigned.


Requirements

Requirements include but are not limited to:
  • Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.
  • Previous bike assembly experience or equivalent preferred
  • Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
  • Strong attention to detail
  • Ability to maintain open and positive relations with employees and customers
  • Interest in developing own skills and knowledge
  • Availability to work a flexible schedule based on business needs, including evenings and weekends
  • Ability to periodically lift 40 pounds


Benefits

A competitive benefits package including:

  • Year round employment
  • Hourly pay with over time
  • Monthly Productivity Bonus
  • Health Insurance
  • Paid vacation
  • Opportunity for employee discounted pricing on the products we sell