IT Engineer
1 month ago
Duties & ResponsibilitiesÂ
- Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.Â
- Deploying and managing Windows Servers and Active Directory
- Designing Local Area Networks
- Implementing and monitoring network security
- Optimizing and maintaining network software and hardware
- Building and deploying file servers and cloud computing solutions
- Configuring and deploying VOIP solutions
- Performing network infrastructure troubleshooting
- Manage Microsoft Exchange Server
- Telephone solutions
- Monitors alert systems and take appropriate action as per guidelines.
- Ability to use various messages in an event log to affect repairs.
- Receive escalated service requests requiring an enhanced response.
- New User On-boarding
- Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Three years of experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skillsÂ
- Experience writing proposals for and implementation of technical solutions to fulfill business needsÂ
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
- Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
- Sales training experience is a plus
- Having worked in an MSP environment is a major plus.
- CompTIA Net+ and/or CompTIA Security+Â
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
- CCNA or CCIE-Cisco certifications a real plus
-
Principal Software Engineer
2 weeks ago
Charleston, West Virginia, United States Gravity IT Resourcing Full timeSenior Software Development Engineer (LMS)Gravity IT Resourcing is seeking a Senior Software Development Engineer to become an integral part of our innovative team. This role involves the design and implementation of tailored plugins, integrations, and functionalities for the Brightspace and/or Anthology Blackboard LMS platform, all from a remote setting. If...
-
Software Engineering Team Lead
6 days ago
Charleston, West Virginia, United States Gravity IT Resourcing Full timeLead Software Engineer at Gravity IT ResourcingGravity IT Resourcing is seeking a skilled Lead Software Engineer to enhance our team, focusing on the creation and implementation of tailored plugins, integrations, and functionalities for the Brightspace and/or Anthology Blackboard LMS platforms. This role offers the flexibility of remote work and is ideal for...
-
Charleston, United States Elixir IT Solution Full timeJob Title: Ceramic Tile and Flooring Estimator/Project Manager Location : Onsite Charleston South Carolina Metropolitan Area Employment Type: Fulltime Onsite Shift: Monday to Friday 8am to 5pm 8 hours a day 40 hours a week About the Job: We are seeking a highly skilled Estimator/Project Manager to join our flooring group. As an Estimator/Project Manager...