Restoration Estimator

1 week ago

Saint Paul, United States Paul Davis Restoration of Greater MSP and the Northland Full time
Job DescriptionJob Description

Reports To: Squad Leader

Supervises:Indirect supervision, lateral leadership, and oversight with Restoration Project Manager on projects

Evaluated By:Squad Leader, President, Peers

Basic Functions:

  • Supports overall marketing by building relationships with adjusters, property managers, and other direct referral sources.
  • Supervises and responds to all activities of restoration and reconstruction work related to fire damage, water damage, mold or other related unexpected catastrophes.
  • Estimates job scope, signs contract and secures agreed price
  • Works with adjusters to come to a settlement amount that is fair for our clients
  • Works with Project Managers to ensure jobs are completed as a Quality Job On Budget (QJOB).
  • Oversees and supports AR & Collections
  • Supports Trades Team recruiting, productivity, retention, and development

Overall Duties Include:

  • Calls on adjusters, property managers and other direct referral sources to support overall marketing.
  • Receive loss assignments.
  • Work directly with mitigation staff to contact and be on-site in as timely of fashion as deemed appropriate.
  • Prepares and estimates an accurate scope, signs contract and secures agreed price in a timely fashion (typically within 48 hours of the inspection or according to program requirements for specific losses/carriers).
  • Achieve a closing ratio of seventy-five (75%) or higher.
  • Coordinates monitors and supervises customer/homeowner quality service on a day to day basis as planned with the Project Manager, subcontractors, and the Customers
  • Provides input to other management based on observations from the field
  • Communicates and analyzes competitive activity
  • Secure approved scope and price with insurer.
  • Deliver necessary paperwork and maintain relationship with insurer.
  • Deliver necessary paperwork to property owner and secure contract.
  • Deliver necessary paperwork to administrative department.
  • Facilitate coordination with mortgage company when necessary to receive funds.
  • Interface with Job Supervisor through completion and collection ongoing and for completed jobs.
  • Supports with Customer Service that all QA/Warranty work is completed in a timely fashion.
  • Professionally represent the PDR principles of honesty and integrity

Basic Requirements:

  • High School Diploma or equivalent
  • Associates or Bachelors degree a plus but not required
  • Key Skills
  • Highly Organized
  • Ability to multi-task and prioritize
  • High level Communicator
  • High aptitude in Microsoft office
  • Basic competency in photoshop or equivalent
  • High social media aptitude
  • Dependable transportation
  • Cell phone
  • Professional Dress

Evaluated On:

  • Performance versus annual and trimester goals
  • Skill Development versus Annual Skill Development Goals
  • Quality of overall Business Performance Measured via Performance Model
  • Measured by Customer Satisfaction as per the Net Promoter score
  • Customer and Personnel Complaint Resolution

Promotion and career path:

Opportunities for advancement and promotion can be within Paul Davis. These promotions bring progressively greater challenge, learning and responsibility.

  • The natural progression is to move into the role of Restoration Estimator or Project Manager incorporating more accountability & leadership responsibilities.
  • Salary and bonus increases are recommended by the President, Operating Partners, and direct supervisor and a Reward:
  • Promotions and advancement within the position bring progressively greater challenge, learning, and responsibility and experience. Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year and is directly related to measurable performance. An annual reward planner (ARP) is completed at that time.

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