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Facility Maintenance Tech
4 months ago
Position Title: Facility Maintenance Tech
Department: Operations
Reports To: Chief of Operations
Location: Freeport McMorran Audubon Species Survival Center
General Summary: Reporting directly to the Chief of Operations is responsible for miscellaneous tasks involved in engineering, maintenance, operation and safe condition of the buildings, exhibits, equipment and grounds. Executes all in-house construction projects related to maintaining building, exhibits and grounds integrity.
________________________________________
To deliver on the Audubon mission, the Maintenance Technician will:
Provide a guest experience of outstanding quality.
________________________________________
• Execute miscellaneous in-house construction tasks, including but not limited to painting, carrying equipment for specialized jobs, preparing work areas for daily and special projects, i.e. applying scaffolding, placing ladders, dropping cloths, etc. and cleaning work areas.
• Inspect all equipment for safe and dependable operation, reporting items that need repair to the Chief of Operations when needed.
• Work in accordance with Chief of Operations instructions regarding all Engineering, Maintenance, building janitorial routines and grounds work. May also be asked to fill in sometimes with front gate security entrance.
Weave quality entertainment through the guest experience.
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• Check in and pick up departmental deliveries as needed.
• Adhere to all safety standards in the use of equipment, products and PPE.
• Maintain shop and storage areas in a clean, well-organized and safe condition.
• Assist Chief of Operations in maintaining Material Safety Data sheets on all products used in the Maintenance Area.
Operate a financially self-sufficient collection of museums and parks.
• Proficient in operating various large pieces of equipment needed to perform job responsibilities, including, but not limited to, back hoes, tractors and riding mowers
• Assist Chief of Operations in maintaining inventory of products needed for operation.
• Have ability to further education in compliance with state and/or federal laws governing A.N.I.s compliance.
The above listed duties are general statements of required major duties and responsibilities performed on a regular and continuous basis. They do not exclude other duties as assigned.
________________________________________To deliver on the Audubon service promise, the Maintenance Technician will:
Welcome
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• Make eye contact with every customer encounter, smile at every person, offer friendly phrases and greetings.
• Wear identification badge.
• Walk individual to destination instead of pointing; offer assistance to people who look confused.
• Assume ownership of potential safety hazards (wipe-up spill, pick up trash).
• Always have the camera-ready look.
Share
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• Maintain positive attitude, pleasant tone of voice (remember it is not what you say, but how you say it).
• Coach coworkers on service expectations.
• Utilize the power of teamwork to give excellent service.
• Know when to involve management.
Inspire
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• Know the answers to questions or seek out the answers.
• Utilize proper phone etiquette (answer phone within three rings, smile before answering call, ask for permission and wait for response before placing caller on hold).
• Ensure work area is free of food, drink, socialization, and personal business.
• Follow Dress Code Policy on clothing and grooming.
• Keep unpleasant concerns behind closed doors (vent backstage).
________________________________________
Experience: Minimum of two years of maintenance experience. Two years of stationary engineering
Education: Must have a high school diploma or equivalent
Software Requirements: A basic working knowledge of Microsoft Office with the initiative to develop computer skills in any other software applications deemed necessary with improving performance.
Licensure/Certification:
1, Valid Driver’s License
Machinery/Tools/Equipment Requirements: Must have the ability to use or be trained in mobile devices, computer, fax, scanner, phone and copy machine, combination miter saw, hammer drills, compressors, routers, nail guns, drill press, drain augers, forklifts, backhoes, tractors, riding mowers, golf carts, and a large area of hand tools.
Physical Requirements:
1. Very heavy work: exerting up to 75 pounds of force occasionally, or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Will involve walking or standing for majority of time.
2. Sitting or standing, bending, stooping, and the ability to carry items weighing up to 75 pounds.
3. Constant adequate range of motion and mobility required.
4. Regular near acuity with clarity of vision at 20 inches or less required.
5. An ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
6. Regular talking and the ability to express and exchange ideas by means of language expected.
7. Regular hearing and the ability to perceive the nature of sounds.
8. Ability to organize and effectively prioritize a variety of tasks.
Environmental/Working Conditions:
1. Ability to work flexible hours including evenings, holidays and / or weekends.
2. Working long hours between breaks or meals required.
3. Ability to work overtime when needed.
4. Ability to work under and handle stress in an appropriate manner required.
5. May be exposed to high, medium, or low noise intensity.
6. Constant contact with co-workers required.
7. Affinity for animals preferred.
8. Exposure to fluctuations in temperatures may be required.
9. Exposure to outdoor conditions may be required.