Eligibility Specialist II
3 weeks ago
You will interact with customers and childcare providers to determine their needs and provide customers with child care services and information. This includes determining eligibility, providing consumer education as it relates to the importance of quality childcare and enrolling customers in eligible childcare provider’s centers.
Why work for ChildCareGroup?
Founded in 1901, ChildCareGroup’s (CCG) mission is to champion a strong early childhood system that teaches children and parents, trains early childhood professionals, and assists families. ChildCareGroup believes that children do better as their parents do better. When families thrive, communities succeed.
ChildCareGroup offers a generous benefits package including Paid Parental Leave, (12) Company Holidays, 401(k) match, Paid Time Off, Medical, Dental, Vision and more
You are a great fit for the role because you identify with the CCG SPIRIT, our core values:
SERVICE – Lead with a servant’s heart
PROFESSIONALISM – Perform our best every day
INTEGRITY – Do what is right
RESPECT – Treat each other the way we wish to be treated
INCLUSION – Value individual differences
TEAMWORK – Communicate and collaborate to achieve our goals
Position Details
Responsibilities
- Determines eligibility, maintains, and completes all eligibility records for case files, including eligibility screening and assessment of family needs.
- Performs mathematical calculations to determine household income and the parent’s share of cost and will process the appropriate enrollment forms.
- Adheres to state and local policies and accurately determine eligibility based on confidential documentation. Must be able to discontinue services when necessary.
- Processes eligibility, case changes, drops, and transfers accurately within the required timeframe as established by funding sources.
- Manages a high volume of case files and data entry daily. Enters all data into The Workforce Information System of Texas (TWIST) and internal systems accurately and in the required timeframe.
- Completes case documentation in an objective and fact-based manner, with the understanding that records may be reviewed and used by other users of the state database and professionals, including monitors, TWC and Workforce Solutions staff, fraud investigators, attorneys, service providers, and other professionals.
- Establishes rapport and credibility with customers and providers by providing excellent customer service in a professional and respectful manner.
- Contacting customers will be necessary to gather necessary information and explain outcomes, and customer rights and responsibilities.
- Interprets and communicates state and local policies and procedures to customers in an understandable manner.
- Educates new customers coming into program and offer solutions for other related issues customers might be facing – example; if they are not eligible, offer other alternatives.
- Must be able to communicate effectively and discontinue services when applicable.
- Attention to detail and a positive attitude are keys to success in this position.
- Produces content/copy and accurately edits documents.
- Provides back up support to team members.
- Other duties and responsibilities as assigned.
Education and Experience
- High School Diploma or equivalent, associate’s or bachelor’s degree preferred.
- Child Development experience a plus. One to two years of experience in determining eligibility, working directly with customers and entering information into a database.
- Ability to adapt to frequent policy changes and show flexibility; must have above average critical thinking and problem solving skills and be results driven.
- Ability to accurately interpret and understand customer correspondence; must have excellent task management skills, which include organization, attention to detail, time management, multi-tasking, and prioritizing work.
- Proficiency in Microsoft Word, Microsoft Excel and Outlook is required.
- Strong written and verbal communication skills required.
- Demonstrates the ability to cope with stressful situations and the public.
- Promotes a positive work environment and possesses outstanding business ethics.
- Prompt and regular attendance is required.
Travel and Compliance Requirements
- Must have a valid Texas driver's license
- Driving record must comply with CCG's automobile insurance carrier requirements
- Must have liability insurance coverage and reliable personal transportation
- Ability to travel locally or out of town as required
- Mileage reimbursement is offered when applicable
- Must successfully meet all compliance background check requirements for federal funding throughout employment
ChildCareGroup’s Generous Health and Wellness Benefits
Paid Parental Leave
Short Term, Long Term Disability and Basic Life Insurance at no cost
Medical, Dental and Vision Insurance
Telemedicine at no cost
401K with company match
Paid Time Off
(12) Paid Company Holidays
-
Referral Specialist II
2 days ago
Waco, Texas, United States Elevance Health Full timeReferral Specialist IILocation: Remote must live within 50 miles from a Pulse PointA proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty...
-
Referral Specialist II
2 days ago
WACO, United States Elevance Health Full timeReferral Specialist II Location: Remote must live within 50 miles from a Pulse Point A proud member of the Elevance Health family of companies, Carelon Behavioral Health, formerly Beacon Health Options, offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty...
-
Eligibility Supervisor
3 weeks ago
Waco, United States Child Care Group Full timeJob DescriptionJob DescriptionMake an Impact as an Eligibility Supervisor You will work within Child Care Assistance a program of ChildCareGroup that manages child care subsidies in support of working parents, and quality initiatives to improve the early education for children throughout Dallas, Jefferson, Harden and Orange counties in Texas. You will...
-
Eligibility Supervisor
2 weeks ago
Waco, United States Child Care Group Full timeJob DescriptionJob DescriptionMake an Impact as an Eligibility Supervisor You will work within Child Care Assistance a program of ChildCareGroup that manages child care subsidies in support of working parents, and quality initiatives to improve the early education for children throughout Dallas, Jefferson, Harden and Orange counties in Texas. You will...
-
Contract Specialist I
3 weeks ago
Waco, United States Texas Department of Aging & Disability Services Full timeJob Description: Contract Specialist I The position works within the Division of Prevention and Early Intervention (PEI) performing technical work in the maintenance of contracts. The position performs moderately complex work in the areas of contract development, maintenance, billing, and technical assistance to providers. The position interacts routinely...
-
Waco 01 Sanitation
4 weeks ago
Waco, United States H-E-B Grocery Company, LP Full timeTotal Store Sanitation Specialist, you'll maintain department fixtures and equipment cleanliness, and perform total store sanitation tasks to maintain the Store's cleanliness and safety. Once you're eligible, you'll become an Owner in the company, so Sanitation, Store, Overnight, Retail, Grocery
-
Maintenance Tech II
5 days ago
Waco, United States Howmet Aerospace Full time* High school diploma or equivalent * Minimum of 5 years of electrical experience in a manufacturing environment performing machine maintenance and repair. * Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. *...
-
Physical Therapy Assistant in Texas
2 weeks ago
Waco, United States AB Staffing Full timePhysical Therapy Assistant - Waco, TX 76708 Are you ready to explore new places while building your resume? At AB Staffing, we specialize in placing Allied Health providers in facilities throughout the United States. Our travel assignments range from three (3) months to one year, and can be added onto another assignment or area, giving you the opportunity to...
-
Waco 08 Deli
7 days ago
Waco, United States H-E-B Full timeJob Description: H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Cheese Shop Specialist, you'll provide a well-stocked, well-maintained department...
-
Waco 08 Deli
3 weeks ago
Waco, United States H-E-B Full timeResponsibilities: H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Cheese Shop Specialist, you'll provide a well-stocked, well-maintained department...
-
CONTINUING RESOURCE SPECIALIST
5 days ago
Waco, TX 76701, USA, United States Baylor University (TX) Full timeWhat We Are Looking ForThe Continuing Resource Specialist (LIS IV) position handles all aspects of subscribing, renewing, and canceling electronic and print continuing resources, which involves continuous correspondence with internal stakeholders and external vendors. Responsibilities include working both independently and with the Continuation Team members...
-
Texas Home Visiting
2 weeks ago
Waco, United States Saint Francis Ministries Full timeJob DescriptionSUMMARY/PURPOSEThe Program Director provides administrative leadership and operational oversight of the Texas Home Visiting program and provides supervision to staff. CLIENT AGE/POPULATION SERVEDDemonstrates competence and continues training in age-specific competencies for infant through adult clients.ESSENTIAL FUNCTIONSStart training in...
-
Psychiatry IV Opportunity in Waco, TX
2 weeks ago
Waco, United States Health and Human Services Commission (HHSC) Full timeCome work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The Texas State Hospitals (SH) is comprised of nine psychiatric hospitals located throughout the state and one youth residential psychiatric center in Waco. The state hospitals are a...
-
Psychiatry Travel
7 days ago
Waco, TX, United States Health and Human Services Commission (HHSC) Full timeThe Texas State Hospitals (SH) is comprised of nine psychiatric hospitals located throughout the state and one youth residential psychiatric center in Waco. The state hospitals are a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. We also offer excellent health benefits, a...
-
Psychiatry IV Opportunity in Waco, TX
7 days ago
Waco, TX, United States Health and Human Services Commission (HHSC) Full timeCome work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence. The Texas State Hospitals (SH) is comprised of nine psychiatric hospitals located throughout the state and one youth residential psychiatric center in Waco. The state hospitals are a...