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Courtesy Services
4 weeks ago
Reports to: Club Manager
Employee Type: Part/Full Time
Job Summary:
This position will be responsible for the day-to-day operations of Courtesy Services including, washing & folding all towels, checking locker rooms and training floors for cleanliness, stocking clean towels at front desk and Personal Training Desk, as well as maintaining quality customer service.
Duties and Responsibilities:
- Wash, dry and fold all club towels
- Maintain adequate supplies of clean towels at the Front Desk and PT Desk
- Knowledgeable of Clubs amenities and surroundings
- Communicates kindly and sincerely using members names
- Attends all staff and club meetings and events
- Establish and maintain professional relationships with members and staff
- Ensures laundry room is clean, maintained and organized at all times
- Ability to respond quickly and appropriately to club needs
Expectations:
- Present a professional demeanor at all times when representing the Genesis Health Clubs
- Provide input in developing strategies to support club goals and objectives
- Ability to respond to common inquiries or complaints from members
Job Requirements:
- Available to work weekends and evenings and holidays
- Ability to work well with others
- Customer service abilities
Physical Requirements:
- Ability to stand for long periods of time
- Ability to lift up to 35 pounds
- Ability to communicate with guests and other associates
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