Fulfillment Shift Supervisor

2 months ago

Hudson, United States Life is Good Full time
Job DescriptionJob Description

Join the Life is Good Fulfillment Team

What you do makes a difference. Your work helps spread the power of optimism to a growing community of people who believe optimism is the most powerful way to live a healthy, fulfilling life. What's even better? Life is Good donates 10 percent of annual net profits to The Life is Good Playmaker Project. Through this work, we help over 1 million kids in need each year.

IMPORTANT DETAILS

  • This role is based on-site in Hudson, New Hampshire
  • We chose the questions on this application with great care. If you don't answer them, we’ll assume you're not serious about joining the team
  • Our compensation strategy combines robust market data for companies our size and an innovative bonus program
  • We read every application and you will get a timely response from a kind human

YOUR SHIFT

Weekday Shift 2, Tuesday - Friday, four 10-hour days, from 4:00 pm - 2:30 am

YOUR OBJECTIVE

You lead your team in achieving optimal operational efficiency and excellence, including overseeing shift activities, ensuring compliance quality standards and with company policies, and driving continuous improvement initiatives. You train and develop employees on your shift. You ensure our team adheres to our safety practices and facility security procedures. You work closely with the Fulfillment Manager, Logistics Manager, and Team Leaders to identify daily work priorities and ensure proper resources are dedicated to the day’s most important tasks.


YOUR JOB

Essential Duties and Responsibilities

  • Cultural Alignment and Impact: Embody and promote the Life Is Good values. You lead by example to ensure a positive and collaborative work environment
  • Team Support and Management: Manage shift operations by effectively allocating labor, leading team meetings, and supporting daily assignments for receiving, inventory replenishment, production, Key Accounts, pick/pack, QC/Shipping, and Returns
  • Influence and Communication: Use exceptional problem-solving and communication skills to influence outcomes. Ensure adherence to the Life is Good policies and procedures, maintaining compliance and efficiency. You facilitate daily Start-of-Shift meetings.
  • Result-Oriented Problem Solving: Achieve results by quickly identifying root causes and driving improvements. Approach complex problems with practical and simple solutions, ensuring quality and core functionality are maintained.
  • System and Process Implementation: Provide daily support during the rollout and implementation of new systems and processes. Actively gather and incorporate team feedback to refine and optimize these initiatives.
  • Operational Efficiency: Ensure that all associates have the necessary tools to perform their jobs effectively, coordinating repairs or replacements as needed.
  • Metric Reporting and Communication: Use metrics to identify performance gaps and implement targeted corrective actions to enhance operational efficiency and team productivity. Communicate daily metrics clearly and report any exceptions promptly.

Requirements

Your Experience and Qualifications:

  • You bring the expertise gained from 3-5 years of supervisory experience in manufacturing
  • You effectively use the MS Office suite of products and can use Excel to solve a wide variety of business challenges
  • You know how to navigate and use SAP
  • You can effectively and continuously perform these physical activities: standing, walking, reaching, pushing, pulling, and lifting objects up to 50 lbs (unassisted)

Your Personal Attributes

  • You believe passionately in our mission and the Life is Good Superpowers
  • You are known for your ability to give and receive feedback thoughtfully and constructively
  • You correctly identify and manage multiple priorities in order of importance to the team
  • You have excellent at team building experience and naturally spread good vibes
  • You communicate clearly, calmly, and effectively in writing and verbally
  • You approach people and business with openness and optimism

YOU'LL KNOW YOU'RE SUCCESSFUL WHEN

  • You and your team meet their annual goals
  • You are considered a cultural asset at Life is Good
  • Our customers receive the product and service that meets our brand standards
  • You inspire the confidence of your team and bring out their best

Benefits

We’re located in beautiful, scenic Hudson, New Hampshire, and have just moved to a new facility surrounded by green space. We offer an on-site gym with showers, top quality Medical, Dental, Vision, Flexible Spending Accounts, Life, AD&D, Short and Long-Term Disability, 401(k) plan with a match, Paid Time Off (PTO), 10 paid holidays, Good Vibes Time (we pay you to volunteer for the non-profit cause of your choice) and Family Time. And we have dogs. Through your work, you'll contribute to growing our social mission: The Playmaker Project

Life is Good is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, religion, national origin, ancestry, sex, age, mental or physical disability, pregnancy, sexual orientation, gender orientation, or expression, marital status or veteran status, or any other legally protected characteristic under applicable federal or state law.

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