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Service Technician

4 months ago

Duluth, United States DBS Residential Solutions Inc Full time
Job DescriptionJob DescriptionDescription:

LOOKING FOR A GROWING COMPANY WITH GREAT CULTURE AND AN OPPORTUNITY FOR ADVANCEMENT?
What We Would Provide You

  • A safe, trusting, respectful, and fun culture
  • Safety training
  • The best tools and training to get the job done the right way
  • A solid pay and benefits package: health, vision, dental, HSA, 401(k), short-term disability, health savings account, paid time off, sick time and paid holidays
  • A company truck to travel to job sites
  • A base wage plus commission on sold projects
  • A team you can be proud of (voted "Best place to work" the last three years)
  • Opportunities for professional growth

What You Would Do

We are seeking a skilled Service Technician to join our team. In this role, you will be responsible for meeting with customers to perform annual maintenance on existing systems, troubleshoot any existing problems, and recommend additional products and services to enhance or improve the original installation. You will also examine work done by the company and determine potential problems to remedy. The ideal candidate will have strong listening, closing, and follow-up skills, as well as the ability to enter a crawlspace, lift up to 100 pounds, walk, climb a ladder, kneel, and crawl.


Responsibilities:

- Meet with customers for pre-scheduled appointments to perform annual maintenance on an existing system or follow-up on warranty issues

- Meet with customers to troubleshoot any existing problems and find solutions

- Examine work done by the company and determine potential problems to remedy

- Recommend additional products and services to enhance or improve the original installation or remedy a new issue that has arisen

- Follow through with the customer until all issues are resolved


What We Need for this Role

  • Sales experience preferred but not required
  • Construction experience preferred but not required
  • Ability to enter a crawlspace, lift up to 100 pounds, walk, climb a ladder, kneel, and crawl
  • Strong listening, closing, and follow-up skills
  • A valid driver’s license and a safe driving record
  • Skill in operating computer software (we will train you)

DBS has a safe family culture with great opportunities DBS is a regional leader in basement and foundation repair, concrete lifting and leveling, basement finishing and insulation services that is growing We are looking for a SERVICE TECHNICIAN to join our DBS family. If you are a born leader with a great work ethic who values quality work, customer service, and a company who will appreciate you, apply today to join us as our Service Technician.

All offers are contingent on submitting to and passing a thorough background check starting.


Our Vision: "A world where every family lives in a healthy, safe and comfortable home"

Our Mission: "Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions"

Our Values: "Commitment, Integrity, Respect, Teamwork, and Positivity"
For more information about our company, visit www.DBSrepair.com.
DBS is an Equal Opportunity Employer. We encourage Women, Veterans, and Minorities to apply

Requirements:

Requirements:

Sales experience preferred but not required

Construction experience preferred but not required-

Ability to enter a crawlspace, lift up to 100 pounds, walk, climb a ladder, kneel, and crawl

Strong listening, closing, and follow-up skills

  • Meet with customers for pre-scheduled appointments to perform annual maintenance on an existing system or follow-up on warranty issues
  • Meet with customers to troubleshoot any existing problems and find solutions
  • Examine work done by company and determine potential problems to remedy
  • Recommend additional products and services to enhance or improve the original installation or remedy a new issue that has arisen
  • Follow through with customer until all issues are resolved