Network Engineer
5 days ago
Job Title: Network Engineer (Onsite)
Location: Des Moines, IA
Duration: 12 Months
Job Type: Corp-Corp / 1099 / Contract W2
Rate: $40/hr
Client: State of Iowa
Interview Type: In Person Only
Note: Local candidates Only
Job Description:
The Network Engineer (NE) is responsible for the design, implementation and overall performance, security and availability of the entire LAN/WAN/MAN.
The Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team. This position will provide Tier 1 and Tier 2 support to IVRS staff and leadership, assisting with technical issues, communicating with non-technical users, and escalating issues as needed. The role includes software installation, computer imaging, and other related IT tasks.
Key Responsibilities:
Provide desktop/laptop/thin client support both desk-side and remotely.
Install, patch, and troubleshoot Windows 7/10.
Troubleshoot issues with Microsoft 2019 and Office 365 products.
Configure and troubleshoot Windows networking (TCP/IP).
Escalate issues to next-level support or management as appropriate.
Troubleshoot issues with Microsoft Edge and Google Chrome.
Provide support using remote tools.
Install and troubleshoot a variety of in-house developed and third-party software.
Troubleshoot desktop and network printer issues.
Support Google Workspace products.
Support Apple devices (iPad, iPhone).
Understand and support Microsoft Active Directory (client-side).
Implement hard drive encryption, preferably using Bitlocker and McAfee.
Modify system registry as needed.
Required Experience:
4 years of experience in PC support (desktop/laptop/thin client).
4 years of experience with Windows 7/10 installation, patching, and troubleshooting.
4 years of experience troubleshooting Microsoft 2019.
4 years of experience with Windows networking (TCP/IP) configuration and troubleshooting.
4 years of experience escalating issues to next-level support/management.
4 years of experience troubleshooting Microsoft Edge and Google Chrome.
4 years of experience providing support with remote tools.
4 years of experience installing and troubleshooting a variety of software.
Experience in support of Microsoft Office 365 products.
Experience in Apple device support (iPad, iPhone).
Thorough understanding of Microsoft Active Directory (client-side).
Experience with hard drive encryption, preferably Bitlocker and McAfee.
Desired Experience:
Ability to troubleshoot desktop and network printer issues.
Experience with Google Workspace products.
Ability to modify the system registry.
Education:
Preferred: 4-year degree or equivalent technical study.
Certifications:
Industry certifications (A+, Network+, MCP, etc.)
Communication:
The candidate must have strong communication skills to effectively liaise with IT staff and non-technical users, ensuring timely execution of tasks.
Skill Matrix
Skill
Required /Desired
Amount
of Experience
4 years of relevant experience and preferred education of 2 year degree or equivalent technical study
Required
5
Years
Experienced in PC (desktop/laptop/thin client) support both desk side and remotely
Required
5
Years
Windows 7/10 installation, patching, and troubleshooting
Required
5
Years
Ability to troubleshoot issues with Microsoft 2019
Required
5
Years
Windows networking TCP/IP Configuration and troubleshooting
Required
5
Years
Escalate issues to next level support and or management accordingly
Required
5
Years
Ability to troubleshoot issues with Microsoft Edge and Google Chrome
Required
5
Years
Demonstrated experience providing support with remote tools
Required
5
Years
Ability to install and troubleshoot issues with a variety of in-house developed and 3rd party software
Required
5
Years
Troubleshoot desktop and network printers issues
Required
5
Years
Experienced in Google Workspace products
Required
5
Years
Experience in Apple device support (iPad, iPhone)
Required
5
Years
Experience with hard drive encryption preference for Bitlocker and McAfee
Required
5
Years
Ability to modify system registry
Required
5
Years
Industry certification (A+, Network+, MCP, etc)
Required
4
Years
Recruiter Details:
Recruiter Name: Susheel at gsksolutions dot com
Contact Number: Eight three two-Nine nine zero-Two four two seven
About GSK Solutions Inc:
GSK Solutions Inc is a leading information technology (IT) Services Company that specializes in providing complete consulting solutions and staff augmentation to its clients. We provide on-time, on-budget, and quality service to our clients and consistently meet their expectations. We are known for our superior execution on a sustained basis.
GSK has been in the business of providing both commercial and custom product development services, including, Information Security, Software Development, Consulting and IT Audit. GSK implements highly critical and time-sensitive projects for their Fortune 500 clients located across the country.
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