Telecommunications Associate PRN

2 weeks ago

Baltimore, United States University of Maryland Medical System Full time
Job DescriptionJob DescriptionCompany Description

We’re making Maryland stronger

With roots that go as far back as 1895, the UM Rehab & Ortho Institute continues to be a pioneer in orthopedics and neurological disorders. From bones to brains, our cutting-edge hospital heals even the most serious of injuries, specializing in everything from total joint replacement to spinal cord injuries and neurological condition.  In total, our 141-bed facility welcomes over 3,000 patients every year. As the state’s largest provider of inpatient rehabilitation services, we offer some of the most advanced therapies for stroke, spinal cord injury, traumatic brain injury, orthopedic and sports injury, among many others.

Job Description

Provides of the safety and security of patients, visitors and staff consistent with the mission and values of The University of Maryland Rehabilitation & Orthopedic Institute (UMROI) in accordance with the scope of practice, professional, and regulatory standards. Accountable to the Manager of Security Services for processes and outcomes. Serve as a fully engaged member of the interdisciplinary team. Participates in cost effective strategies that optimize the hospital's culture of safety.

Must demonstrate the knowledge and skills necessary to provide care appropriate to the age, culture, ethnicity, and specific individual diagnostic needs of the patients served in his/her department. He/she must be able to assess and interpret data about the patient’s status in order to identify each patient’s specific needs and provide the care needed by the patient group (pediatric, adolescents and/or geriatric patient group, culture and diagnostic specific).

Consistently expresses and demonstrates compassion and courtesy for patients. Extends courtesy and support to patient's families/visitors.

Qualifications

Education & Experience

  • Completion of a high school level of course work with attainment of a high school diploma or possession of a State High School Equivalency Certificate (GED) is required.
  • One (1) year experience as a Telephone Operator, Receptionist, or related position providing information to the public, answering phones or providing related clerical support is required.


Additional Information

All your information will be kept confidential according to EEO guidelines.

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