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Case Manager

3 months ago

Winfield, United States Catholic Charities Wichita Full time
Job DescriptionJob Description

Schedule: Monday - Friday, 8 am - 5 pm

Under general supervision from the DCF Project Director of Harbor House Shelter, the DCF DV/SA Case Manager will be responsible for day-to-day operations associated with the domestic violence welfare advocacy project. Travel within Harper, Sumner, and Cowley counties required. Period travel to Wichita will be required.

Accountabilities

  • Provide direct advocacy services to both recipients of TANF and targeted Non-TANF participants as needed, including screening, planning, intake counseling, safety planning, outgoing referrals, and economic advocacy.
  • Provide training to community partners and/or DCF Service Centers to promote SAFE Project program materials and increase DV/SA knowledge and awareness.
  • Participate in community outreach events to promote program awareness and create access to potential DV/SA participants.
  • Present SAFE Project curriculum, program materials, and engage with participants at DCF orientations and other community locations.
  • Plan and facilitate classes and/or support groups designed to improve life skills, enhance conflict resolution skills, and/or educate about creating healthy relationships.
  • Coordinate a spectrum of community resources with a focus on underserved populations and take the lead on developing relationships to help participants navigate how to access safe housing resources, mental health care, and crisis services as needed.
  • Establish and/or maintain professional contact (verbal and written) with community partners and advocates client needs.
  • Maintain and update outlook calendars with weekly/daily/hourly appointments and commitments.
  • Schedule meetings and communicate electronically with colleagues, community partners, and clients within the 25 counties service area (cell phone, email, TEAMS, text).
  • Professional verbal and written communication and documentation.
  • Enters program demographic and service data in TIER. Completes monthly report(s) required by DCF.
  • Performs other related assigned duties.

Requirements

  • Education
    • Undergraduate degree in social work or social sciences related field.
  • Certification, Recertification, Registration, or License
    • Class C driver’s license, motor vehicle, and insurance required.
  • Experience
    • Two years of previous experience working with low-income individuals and families as case manager.
    • Professional experience or training in counseling, domestic violence, sexual assault, economically disadvantaged, or other social issues.
    • Preference to those who have experience and knowledge in domestic violence and sexual assault services.
  • Skills and Abilities
    • Proficiency with the use of computer/laptop/printer, Microsoft Office Products, and other computer software programs.
    • Ability to speak publicly and engage with audiences and/or participants.
    • Professional communication skills, verbal and written.
    • Ability to assess client safety needs and determine the best course of action in a timely manner, sometimes in moderate to high stress situations.
  • Exposures
    • Controlled inside work environment with noise/vibrations from general office equipment.
    • Minimal exposure to fumes/dust/odors.
Physical Demands
  • Work Type: Light, exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
  • Climbing/Balancing/Freedom to Move: May be assigned to multilevel building with some floors accessible by stairs only. Minimal required to move about office. Sit about 25 percent of time.
  • Stooping/Bending: Minimal.
  • Reaching: Occasional, overhead as well as horizontal and down.
  • Vision: Adequate to perform essential functions.
  • Color Vision: No particular color vision requirement.
  • Hearing: Frequently perceive nature of sounds by ear.
  • Speech: Frequently express ideas by means of spoke words.
  • Eye/Hand/Food Coordination: Frequently operates equipment requiring moderate ability.
  • Manual Dexterity: Frequently operates equipment requiring moderate ability.

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