Showroom Coordinator- Receptionist
1 month ago
Paris, United States
Dan Cummins Chrysler Dodge Jeep Ram
Full time
Job DescriptionJob DescriptionDan Cummins CDJR Showroom Coordinator
- Engage all customers with an enthusiastic, welcoming greeting
- Responsible for opening and closing duties daily such as locking/unlocking showroom and turning on/off the computer and phone system
- Ensures customers are serviced at the highest level of satisfaction through quality service/products, courteous employees and quick response to needs.
- Makes sure someone is at the phones when you need to step away
- Organize and operate the showroom to produce highest quality customer service experience.
- Always maintains cleanliness of showroom. Notify facilities team when attention is needed.
- Maintains product information brochures for the showroom
- Knowledge of who to contact in regard to showroom maintenance and general day to day showroom functions.
- Answers phones in professional and friendly manner and performs general office duties.
- Responds to telephone calls and directs customer inquiries relating to the management of the showroom promptly and resolves any problems that arise.
- Follows up on all customer inquiries and/or complaints and establishes conclusions in a timely manner by getting the issue directed to the proper manager.
- Performs other related duties as assigned.
- Scan documents into our internal database
Desired Qualifications: qualified candidates should be able to successfully meet the following qualifications.
- Contain a Business Casual wardrobe that presents a professional image to customers.
- Must be able to portray the company’s core values to customers.
- High School Diploma or Equivalent. Customer experience and/or inside sales helpful.
- General job skills being sought include the following:
- Oral Communication Skills
- Written Communication Skills
- Interpersonal Skills
- Customer Service
- Diplomacy
- Organization
Monday- Friday 4:30- 8pm Sat 8:30-6pm