Patient Access Rep I

2 weeks ago

Bishop, United States Northern Inyo Healthcare District Full time
Job DescriptionJob Description

JOB SUMMARY: The Patient Access Representative performs:

  • Registrations of inpatient/outpatient visits including, but not limited to, patient interviews, signing of forms, scanning of documents and routing of patients
  • Scheduling of Inpatient/Outpatient visits for a variety of departments
  • Verification of insurance eligibility and benefits as well as authorization for procedures as applicable
  • Other duties as assigned or required by the Director of Patient Access or his/her designee.

JOB RELATIONSHIPS:

  1. Directly responsible to the Director of Patient Access and in his/her absence, to his/her designee.
  2. Works closely with hospital district leadership and departments as well as internal and external customers.

OCCUPATIONAL HAZARDS:

Works in the general hospital setting. May be exposed to blood, body fluids, or tissues as well as patients in varying stages of infectious states.

Qualifications:

Required:

  • High School diploma or equivalency.
  • Must exhibit:
  • Ability to work in a multi-task environment and accept interruptions while performing duties
    • Good communication and people skills,
    • Good judgment and decision making skills
    • Positive attitude
    • Flexibility
  • Good problem solving and analytical abilities
  • Ability to work well under pressure
    • Good verbal enunciation
  • Good organizational skills
    • Basic understanding of computers
  • Must be able to type.
  • Conduct, appearance and work performance shall be of professional quality

Preferred:

  • One year of experience in a hospital or similar institution,
  • High volume customer service experience
  • Experience with multiline phones
  • Receptionist/clerical experience
  • Bilingual (Spanish).

Schedule to be determined will include weekends and holidays
Full time

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