Healthcare Services Representative

2 weeks ago

Hollywood, United States MedElite LLC Full time
Job DescriptionJob Description

About MedElite:

MedElite provides innovative solutions for skilled nursing facilities by partnering with long-term care providers and clinicians for the benefit of the facilities, the specialists, and most importantly, the patients. MedElite's vision is to revolutionize geriatric healthcare by combining state-of-the-art equipment and on-site expert clinicians with our long-term care facility partners. We are paving the way to an all-new concept of medical services that provides our patients with proactive care for many significant health concerns that have previously been neglected. MedElite achieves this by providing our physicians with advanced technology, which allows them to perform testing and treatment for patients that would otherwise not be possible. Our unique service supports facilities to ensure enhanced quality of life for our patients.

Position Details:

MedElite is seeking a dedicated Healthcare Services Representative to drive new business with our Skilled Nursing Facilities. As a vital member of our team, you will serve as the primary point of contact for both internal and external clients, focusing on delivering exceptional customer service and fostering strong client relationships.

Responsibilities:

  • Conduct sales calls to patients, responsible parties, and facilities to introduce and offer our services
  • Proactively prospect and cold call to develop new client relationships
  • Maintain and update prospect lists while managing existing client accounts
  • Facilitate the lifecycle process, establishing ongoing communication for future business opportunities
  • Resolve customer service issues promptly to ensure maximum customer satisfaction

Qualifications::

  • LPN license required; long-term care experience preferred
  • Proficiency in customer service and telephone etiquette
  • Experience with inbound and outbound phone communication
  • Familiarity with Electronic Medical Records (EMR) systems preferred
  • Strong understanding of governmental regulations and Medicare eligibility requirements
  • Excellent organizational, time management, and problem-solving skills
  • Effective communication and selling abilities

Benefits:

  • Health, dental, and vision insurance
  • Company-sponsored life insurance
  • Short and long-term disability
  • Paid time off
  • Commuter benefits

Salary Range: $25 per hour

EEO/AAP Statement: MedElite is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

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