Service Technician

4 weeks ago

Lititz, United States Clair Global Corporation Full time
Job DescriptionJob Description

JOB SUMMARY:

Primary responsibilities include ensuring the completion of all daily goals within the Service Department. This involves testing, maintaining, troubleshooting, and repairing analog/digital consoles systems, as well as associated hardware.

ESSENTIAL FUNCTIONS:

  • Test, maintain, troubleshoot, and repair Console systems and associated hardware/software.
  • Continual use of our ERP Software to proficiently track, manage, document and prep company owned assets.

QUALIFICATIONS/ REQUIREMENTS: The requirements listed below are representative of the knowledge, skill and/or ability required to perform the essential functions of this job under direct supervision of the Technical Service Manager.

  • Ability to prioritize and complete tasks under strict deadlines.
  • Ability to manage multiple tasks with changing priority.
  • Ability to understand and present information/ideas in writing, in person, or over the phone.
  • Ability to work independently or in a team environment.
  • Ability to solder/desolder surface mount components.
  • Basic computer/networking skills
  • Basic Electronics knowledge
  • Proficient understanding of analog/digital consoles and signal flow; as well as Clair Global Touring Packages.
  • Knowledge of Avid, Allen & Heath, DiGiCo, Midas, SSL, and Yamaha mixing consoles
  • Knowledge of Digital Audio Workstations
  • Knowledge of Waves Soundgrid Systems and Plug-ins
  • Knowledge of Universal Audio Plug-ins
  • Knowledge of digital audio protocols (MADI and Dante)
  • Strong organizational skills with great attention to detail
  • Excel in a fast-paced, demanding, and continuously changing environment.

RESPONSIBILITIES AND DUTIES:

  • Continual use of our ERP Software to proficiently track, manage, document and prep company owned assets.
  • Support the Console Department Technicians, road staff, and RITs.
  • Test/maintain/repair console systems and associated hardware/software.
  • Trouble-shoot full console systems in person, over the phone, and in writing.

COMPANY CONFORMANCE STATEMENT:

Clair employees at every level are expected to conform to the following:

  • Support Clair's Strategic Blueprint, Mission, and Core Values
  • Demonstrate a positive attitude.
  • Maintain a professional appearance and demeanor.
  • Maintain regular attendance.
  • Keep work areas as neat as possible.
  • Exercise initiative and be open to learning new skills and tasks.

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