Front Desk

3 weeks ago

Branson, United States Branson Internet Ventures LLC Full time
Job DescriptionJob Description

Description:

To deliver friendly, professional service ensuring guest satisfaction when checking guests in and out of resort.


Essential Functions:

  • Register guests and assign rooms, accommodate special requests whenever possible.
  • Assist in pre-registration and blocking of reservations when necessary.
  • Develop a thorough knowledge of the unit types, rates, packages and booking procedures.
  • Notify housekeeping of all late check-outs, early check-ins and special requests.
  • Maintain a high level of cleanliness in the Front Desk area and lobby.
  • Report all incidents of guest dissatisfaction to the front desk supervisor.
  • Prepare key packets and registration cards and include all materials to be distributed at check-in.
  • Assist guests with the highest level of professionalism possible.
  • File room keys.
  • Develop thorough knowledge of all office machines, computers, fax machines etc.
  • Handle safety deposit boxes in accordance with property procedure.
  • Use proper mail, package and message handling procedures.
  • Seek opportunities to impress our guests, make your supervisor / manager aware of opportunities or guest irritants that need attention.
  • Will perform other duties as required.

Education and Experience
High school diploma or GED or three to six months related experience and/or training; or equivalent combination of education and experience.


Skills and Knowledge

  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Basic Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.
  • Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem.

Requirements

  • Must have a flexible schedule, and be able to work various shifts, days and nights, as scheduled by supervisor.
  • Must have reliable transportation.

Benefits:

  • Employee discounts
  • Access to health, dental, vision, life and Rx insurance available after 60 days for FT employees
  • Complimentary tickets to various shows and attractions in the local area

Job Title: Front Desk

Job Type: Full-Time

Begin: Immediately


  • Front Desk

    2 weeks ago

    Branson, United States Capital Vacations Full time

    Job Summary: We are seeking a Front Desk professional to undertake all receptionist and clerical duties at the front desk of our office. The ideal candidate will be a welcoming and efficient individual with excellent communication skills. Responsibilities: 1. Greet and welcome guests as soon as they arrive at the office. 2. Direct visitors to the...

  • Front Desk Attendant

    3 weeks ago

    Branson, United States Holiday Inn Express 76 Central Full time

    Job DescriptionJob DescriptionWe are seeking a Night Auditor to become a part of our team! You will accommodate guests, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing...

  • Medical Front Desk

    2 days ago

    Branson, United States Medix Full time

    We are hiring for Medical Front Desks for one of our largest health systems in the Branson, MO (65616) area!! Job Details: Greet patients / interact with patients Help patients understand their insurance benefits and educate them on their financial responsibilities. Discuss payment options and assistance, as necessary Duties may include scheduling,...

  • Assistant Front Office Manager

    2 weeks ago

    Branson, United States bluegreen Vacations Full time

    The Assistant Guest Services Manager will assist in managing the daily operations of the front desk, reservations, and maintaining proper working relationships between the front desk and all other departments. You must be a hands-on and visible front Manager, Assistant, Office, Guest Service, Hospitality, Hotel, Business Services, Front Desk

  • Hotel Front Desk Clerk

    5 days ago

    Branson, United States Myer Hotels Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Clerk position on our guest services team at Comfort Inn at Thousand Hills! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers...

  • Hotel Front Desk Clerk

    2 days ago

    Branson, United States Myer Hotels Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Clerk position on our guest services team at Comfort Inn at Thousand Hills! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers...

  • Hotel Front Desk Clerk

    2 days ago

    Branson, United States Myer Hotels Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the Hotel Front Desk Clerk position on our guest services team at Comfort Inn at Thousand Hills! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers...

  • Front Desk

    4 weeks ago

    Branson, United States Branson Internet Ventures LLC Full time

    Job DescriptionJob DescriptionDAYS & EVENING SHIFTS AVAILABLE!Description:To deliver friendly, professional service ensuring guest satisfaction when checking guests in and out of resort.Essential Functions:Register guests and assign rooms, accommodate special requests whenever possible.Assist in pre-registration and blocking of reservations when...

  • Front Desk Agent

    3 weeks ago

    Branson, Missouri, United States Hyatt Vacation Club at The Lodges at Timber Ridge Full time

    Job SummaryDo you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office at Hyatt Vacation Club might be the place for you You will have the opportunity to welcome our Owners and guests...

  • Front Desk Agent

    4 weeks ago

    Branson, United States Hyatt Vacation Club at The Lodges at Timber Ridge Full time

    Job SummaryDo you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?  If so, the Front Office at Hyatt Vacation Club might be the place for you! You will have the opportunity to welcome our Owners and guests...

  • Front Desk Agent

    3 weeks ago

    Branson, United States Hyatt Vacation Club at The Lodges at Timber Ridge Full time

    Job SummaryDo you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?  If so, the Front Office at Hyatt Vacation Club might be the place for you! You will have the opportunity to welcome our Owners and guests...

  • Hospitality Talent

    3 weeks ago

    Branson, United States The Bransinn Full time

    Job DescriptionJob DescriptionOur company is seeking proactive and well presented hotel talent for various positions including housekeeping, maintenance, restaurant, front desk.  New hotel waterpark is about to launch shortly and we are getting ready for the season.  Send resume or apply in person.

  • Maintenance Engineer Hiltons of Branson

    2 days ago

    Branson, United States HCW Management Consultants LLC Full time

    JOB SUMMARYThe Maintenance Engineer is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and...

  • Resort Dispatch

    3 weeks ago

    Branson, United States Still Waters Resort Full time

    Job DescriptionJob DescriptionThe ideal candidate is organized, professional, and has excellent communication skills. Duties and responsibilities include serving as the onsite communicator between housekeeping and the rest of the resort. Responsible for administering and coordinating resort functions in assigned sections such as lost and found, entering work...