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Service Assistant Technician

3 months ago

Springfield, United States Allmark Door Company Llc Full time $20 - $25
Job DescriptionJob Description

POSITION OVERVIEW


At Allmark Door, we are looking for an enthusiastic Service Assistant Technician to support our team with administrative and technical tasks. As a technical assistant, you will be required to perform basic administrative tasks including filing, composing emails, printing documents, scheduling meetings, answering phones, and creating reports. You will also be required to provide basic technical assistance such as the setting up and cleaning of equipment, setting parameters, checking doses, and overseeing onsite processes.


ESSENTIAL DUTIES

  • Assisting with completion of service tickets

  • Updating and correcting details of work performed, and parts used.

  • Provide accurate details and reports on parts and services needed.

  • Analyze and respond professionally to customer concerns and annotate them in our internal system.

  • Performing preventive maintenance and repair services of all types on commercial doors.

  • Troubleshooting and diagnosing problems onsite.

  • Assist with completion of project tickets with field notes and completion photos.

  • Organize tools and parts at job site and on trucks.

  • Disassemble or remove parts and equipment for maintenance or repair.

  • Install hardware or other interior fixtures.

  • Run wiring to connect equipment.

  • Lubricate equipment to allow proper functioning.

  • Test mechanical equipment to ensure its functioning properly and adjust equipment to ensure optimal performance.

  • Observe and adhere to all safety policies and identify and report unsafe work practices or conditions.

PHYSICAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Must be able to walk and stand on level and/or inclined surfaces for certain periods throughout the day.

  • Must be able to climb stairs, ramps, ladders, and work stands.

  • Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders.

  • May be required to lift, up to 50 pounds and carry for short distances.

  • Has the ability to work in cold and hot weather.

  • May need to travel to remote locations or work out of town.

RELEVANT JOB COMPETENCIES

The ideal candidate should possess the following attributes:

  • Strong problem solver and analytical thinker

  • Excellent communication and interpersonal skills.

  • Ability to work well under pressure and meet tight deadlines.

  • Great time management skills.

  • The ability to maintain a professional demeanor.

  • Strong computer literacy with capability in email, MS Office, and related communication tools.

  • Ability to prioritize given tasks and work efficiently towards completing them.


MINIMUM REQUIREMENTS

  • Valid Driver’s License

  • High School Diploma/GED

  • Allmark Door maintains a drug-free workplace and perform post offer, pre-employment substance abuse testing and participate in a random drug testing pool.


Additional Training/Certification may be required.


ALLMARK DOOR is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability, or veteran status, among other factors.



Why Join Us?

  • Sign-On Bonus: We offer a $1,000 sign-on bonus to welcome you to our team.
  • Tool Programs: Benefit from our comprehensive tool programs designed to equip you with the best tools for the jobs.
  • Boot Reimbursement Programs: Get reimbursed for work boots to ensure you’re comfortable and safe on the job.
  • Other Bonuses: Get rewarded and recognized for outstanding customer service and performance at job sites.

Full-Time Employees Enjoy:

  • Paid Time Off: Enjoy time to recharge with paid vacation and personal days.
  • Paid Holidays: Celebrate holidays with paid time off. New Year’s Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Medical Benefits: Health, dental, and vision coverage
  • Ancillary Benefits: Accident Protection, Hospital Indemnity, and Critical Illness
  • Retirement Plan: Secure your future with our retirement plan options.
  • Life Insurance: Protect yourself and your loved ones with our life insurance coverage.
  • Disability Coverage: Benefit from both short-term and long-term disability insurance.

Employee Perks:

  • Employee Referral Programs: Earn up to $3,000 for referring talented individuals to join our team.
  • Technician Incentive Programs: Take advantage of our programs designed to recognize and reward your hard work and dedication.
  • Monthly Bonuses and Recognition Programs: Earn rewards based on positive customer feedback about our services.

Join us and become a valued member of a company that invests in your success and values your contributions. We can’t wait to meet you