HxGN EAM Consultant

Purpose

The EAM Consultant is Stratum’s primary customer-facing resource and is responsible for the bulk of EAM implementation activities, completed both remotely and at client sites. The consultant works collaboratively with fellow team members, clients, and Hexagon representatives primarily on large-scale projects and occasionally on smaller-scale service tickets. The consultant serves as the lead EAM implementation resource on assigned projects, reporting to the EAM Architect and EAM Project Manager in all stages of a project.

Responsibilities and Duties

Technical/Functional

• Configure HxGN EAM software and modules
• Import data into EAM
• Test HxGN EAM functionality
• Develop system, training, testing, and configuration documentation
• Create reports utilizing Cognos (EAM Advanced Reporting)
• Configure HxGN OS collaboration (formerly Mingle)
• Create EAM Start Center content
• Develop Flex Business Rules
• Create Alert Management
• Create support incidents in HxGN Support Portal on behalf of clients
• Enter Product Enhancement Requests in the HxGN Enhancement Request system
• Facilitate and execute system and user acceptance testing
• Train end users
• Consult with client on design of business processes and requirements
• Support client technical and business resources
• Complete other duties as assigned

Hexagon Partnership

• Foster relationships with HxGN EAM sales representatives
• Communicate with HxGN EAM sales representatives and other relevant HxGN/Infor resources about project progress and issues
• Participate in HxGN events including webinars, user groups, technical education events, and conferences.

Team Participation

• Attend company retreats
• Utilize Stratum’s standard communication tools to interact with the team, staff, and customers
• Attend and contribute to staff meetings
• Contribute to project support as needed
• Contribute to internal company projects
• Contribute to Stratum knowledge base
• Assist with product demonstrations and sales presentations as needed
• Participate in other team interactions as requested by manager
• When not on active project assignment, participate in the customer service operation by completing service tickets

Travel

This position has potential frequent travel, approximately 50%, but is variable.

Salary and Benefits 

Salary is based on experience. Benefits include 401k, long-term disability, parental leave, and a profit-sharing plan. 

Opportunities for Advancement 

The Functional EAM Consultant may advance to the position of Senior Functional EAM Consultant. 

Company Overview 

Stratum Consulting Partners, Inc., founded in 2003 and headquartered in Broomfield, CO, is a certified HxGN Partner and CloudSuite implementation firm that offers deep domain expertise in EAM implementations. Collectively, the Stratum team has over a century of experience working with the HxGN EAM product line. Over the years we have been able to accrue, collect, integrate, and document a comprehensive set of proven practices for the maintenance organization, including a model or framework formalizing such concepts as roles and responsibilities, data coding structures, and detailed business processes. We focus on engagements where we can deliver both integrated best practice and HxGN EAM technology solutions.  

Our core principles include arriving prepared and delivering quality every day, engaging with integrity and humility, delivering with excellence, and utilizing our experience and expertise to provide creative solutions. We are a virtual company with 25+ team members spread across the United States and Canada.  We strive to find ways to strengthen communication and build relationships through our retreats, Slack platform, and meetings to share company news. We are a “family first” company and encourage a healthy work/life balance.  

Additional Positions available: Senior Consultant, Developer, Project Manager, Project Coordinator, TEAMS Analyst