Teller

2 weeks ago

Ann Arbor, United States Bank of Ann Arbor Full time
Job DescriptionJob DescriptionDescription:
  • Delivers a unique customer experience aimed at improving customer financial well-being and creating loyalty.
  • Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
  • Handles transactions efficiently and accurately by accepting account deposits and withdrawals, verifying cash, and endorsement of checks.
  • Accepts loan payments, issues money orders, cashier checks, traveler checks, foreign currency, cash advances, and U.S. Savings Bonds.
  • Processes all transactions within authorized limits, which includes check-cashing limits - obtains supervisor approval on all required transactions.
  • Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or BoAA team members.


Requirements:
  • High School Diploma required.
  • Excellent customer service and communication skills, with the ability to interact with various bank clients.
  • Previous cash handling experience is helpful.
  • Proficient computer skills include the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems.
  • Effectively manage multiple priorities, work in a fast-paced, changing environment, and commit to accuracy and timeliness.
  • Follow policies, procedures, and written instructions, as well as verbal instructions or directions from his/her supervisor.
  • Ability to maintain confidentiality
  • Be able to work during normal business hours Monday - Friday 8:00 am to 5:00 pm/close. Rotating Saturdays from 8:30 am to 12:00 pm/close

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