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Customer Service Representative

4 months ago

Corydon, United States Michele Reichel - State Farm Agent Full time
Job DescriptionJob DescriptionPosition Overview

State Farm Insurance Agent located in Corydon, IN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Michele L. Reichel, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work with the agent to identify and support local community events in our market.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...

  • Hourly pay
  • Paid time off
  • Holiday Pay
Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Achieve mutually agreed upon marketing goals
  • Ability to conduct interviews in the office
  • Ability to assess customer needs and conduct effective interviews
  • Knowledge of financial services products
  • Property and Casualty license (must have)
  • Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.