Lead Concierge

2 weeks ago

Redwood City, United States Kensington Senior Living, LLC Full time
Job DescriptionJob Description

Summary:

The Lead Concierge is responsible for setting up and maintaining the functions of the reception area, greeting all visitors, managing day to day communications on a variety of fronts, and assisting the Business Office Manager with administrative functions.


Duties and Responsibilities:

  1. Establishes the processes for the smooth operation of the reception area including but not limited to maintaining logbooks, managing incoming and outbound mail, communicating work requests, and processing initial employment applications.
  2. Greets visitors to the community in a prompt and gracious manner. Determine the purpose of the visit, contact the appropriate party, and make the visitor comfortable while they wait.
  3. Answers and directs all incoming phone calls to the appropriate person and/or take and distribute messages promptly and accurately.
  4. Manages incoming and outbound mail. Accepts and logs packages, notifies recipients of package receipt, assists residents and team members with outbound packages/ express mail, assists with mail/ shipping tracking if needed, and assists residents with copies and fax transmissions.
  5. Accepts and communicates transportation requests and follows up to ensure that they are fulfilled.
  6. Gains thorough knowledge of emergency procedures and alarm systems and acts as the point of contact throughout emergency situations until relieved of this duty.
  7. Accepts, documents, and distributes work requests from residents and team members and follows up to ensure they are responded to in a timely manner.
  8. Maintains contact information for residents, team members, local attractions, and emergency organizations in an organized manner. Maintains resident “out of town” list.
  9. Maintains accurate key logs as required for housekeeping, maintenance, and vehicles.
  10. Assists the Business Office Manager with administrative tasks as assigned. Tasks could include, but is not limited, to assisting applicants with completion of job applications, coding of invoices, filing, entering information into the Property Management Systems and payroll systems, and monitoring operations of key office equipment.
  1. Attends training courses and participates in other professional development activities as required.
  2. Report any suspicion or evidence of elder abuse, mistreatment or neglect as outlined in Personnel Policies.

Knowledge and Skill:


  1. Must have excellent verbal skills and communication abilities.
  2. Ability to work effectively within a team-based environment.
  3. Strong time management and organizational skills.
  4. Must have excellent computer skills, including Word, Excel, Outlook, Power Point, and Property Management Systems.
  5. Ability to efficiently operate all functions of the property telephone system
  6. Thorough understanding of various alarm systems used in the community.


Qualifications:


  1. Must be able to communicate with people of all ages clearly and proficiently, while maintaining an energetic and positive attitude.
  2. Clear, pleasant telephone voice.
  3. Must be able to read and write English and follow verbal and written instructions.
  4. Ability to work flexible hours including weekends and evenings.
  5. High school diploma required. College education strongly preferred.
  6. Ability to handle stressful situations while maintaining a calm, efficient demeanor.
  1. Be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than (6) months prior to or (7) days after employment.
  2. Demonstrates freedom from pulmonary tuberculosis by a health screening performed by a physician not more than (6) months prior to or (7) days after employment
  3. Must be criminally cleared by DOJ and FBI via the Live-Scan process prior to initial presence in the facility.

Mental and Physical Requirements:

  1. Requires ability to stand and walk short and long distances for extended periods of time.
  2. Must be able to lift and/or carry objects more than 25 pounds.
  3. Requires reaching above, below, and at shoulder length.
  4. Ability to remain calm and positive in stressful situations.

Tuesday - Saturday, 7:00AM-3:00PM

  • Concierge

    4 weeks ago

    Park City, United States Montage Hotels Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We...

  • Concierge (Part-Time)

    2 weeks ago

    Union City, United States Adamas Building & Adamas Security Full time

    Adamas Building Services is looking for Concierge/Front Desk Associates. Our company is a leading expert in the Residential Services market with properties throughout New York. We are currently interviewing for concierge positions. Available Schedule - Saturday & Sunday 11pm-7am Pay Rate: $15/hr The ideal candidate will have superior experience in the...

  • Concierge (Part-Time)

    4 weeks ago

    Union City, United States Adamas Building & Adamas Security Full time

    Adamas Building Services is looking for Concierge/Front Desk Associates. Our company is a leading expert in the Residential Services market with properties throughout New York. We are currently interviewing for concierge positions. Available Schedule - Saturday & Sunday 11pm-7am Pay Rate: $15/hr The ideal candidate will have superior experience in the...

  • Concierge (Part-Time)

    4 weeks ago

    Union City, United States Adamas Building Services Full time

    Job DescriptionJob DescriptionAdamas Building Services is looking for Concierge/Front Desk Associates. Our company is a leading expert in the Residential Services market with properties throughout New York. We are currently interviewing for concierge positions.Available Schedule - Saturday & Sunday 11pm-7amPay Rate: $15/hrThe ideal candidate will have...

  • Concierge (Part-Time)

    2 weeks ago

    Union City, United States Adamas Building Services Full time

    Job DescriptionJob DescriptionAdamas Building Services is looking for Concierge/Front Desk Associates. Our company is a leading expert in the Residential Services market with properties throughout New York. We are currently interviewing for concierge positions.Available Schedule - Saturday & Sunday 11pm-7amPay Rate: $15/hrThe ideal candidate will have...

  • Security/Concierge (Floater)

    6 days ago

    Jersey City, United States Adamas Building Services Full time

    Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations.Adamas Building Services is looking for an exceptional Security/Concierge with...

  • Concierge (Part-Time)

    2 weeks ago

    Union City, United States Adamas Building & Adamas Security Full time

    Adamas Building Services is looking for Concierge/Front Desk Associates. Our company is a leading expert in the Residential Services market with properties throughout New Jersey. We are currently interviewing for concierge positions. Available Schedules: Friday - Monday, 3pm-11pm, and Friday & Saturday, 11pm-7am Pay Rate: $15/hour The ideal candidate will...

  • Concierge (Part-Time)

    4 weeks ago

    Union City, United States Adamas Building & Adamas Security Full time

    Adamas Building Services is looking for Concierge/Front Desk Associates. Our company is a leading expert in the Residential Services market with properties throughout New Jersey. We are currently interviewing for concierge positions. Available Schedules: Friday - Monday, 3pm-11pm, and Friday & Saturday, 11pm-7am Pay Rate: $15/hour The ideal candidate will...

  • Security/Concierge (Floater)

    2 months ago

    Jersey City, United States Adamas Building Services Full time

    Job DescriptionJob DescriptionAdamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations.Adamas Building Services is looking for an exceptional...

  • Security/Concierge (Floater)

    2 weeks ago

    Jersey City, United States Adamas Building Services Full time

    Job DescriptionJob DescriptionAdamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7. With a full complement of services for residential and commercial luxury properties, you can count on Adamas to exceed your expectations.Adamas Building Services is looking for an exceptional...

  • Concierge (Part-Time)

    4 weeks ago

    Union City, United States Adamas Building Services Full time

    Job DescriptionJob DescriptionAdamas Building Services is looking for Concierge/Front Desk Associates. Our company is a leading expert in the Residential Services market with properties throughout New Jersey. We are currently interviewing for concierge positions.Available Schedules: Friday - Monday, 3pm-11pm, and Friday & Saturday, 11pm-7amPay Rate:...

  • Concierge (Part-Time)

    2 weeks ago

    Union City, United States Adamas Building Services Full time

    Job DescriptionJob DescriptionAdamas Building Services is looking for Concierge/Front Desk Associates. Our company is a leading expert in the Residential Services market with properties throughout New Jersey. We are currently interviewing for concierge positions.Available Schedules: Friday - Monday, 3pm-11pm, and Friday & Saturday, 11pm-7amPay Rate:...

  • Manager of Customer Success Concierge Services

    1 month ago

    New York City, United States MetroPlusHealth Full time

    Empower. Unite. Care.MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.About NYC Health + HospitalsMetroPlusHealth provides the highest...

  • Residential Concierge Associate

    2 weeks ago

    Long Island City, United States Allied Universal® Full time

    Residential Concierge Associate - Long Island City, Queens **Overview**: Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our...

  • Physical Therapist

    2 weeks ago

    Redwood City, United States Epic Travel Staffing Full time

    Epic Travel Staffing is hiring a Travel - PT - Acute CareShift: Variable Days / varied starts, 8x5, 40 hrs/week, EOWLength: 13 WeeksRequirements: CA license2 years experience in acute care PTMust have experience with ortho and total joints, as well ICU experienceBLSOther Details:First to FloatCOVID Vaccine Required (Certification)Charting System-CernerEpic...

  • Concierge - 26 Week Contract

    20 hours ago

    Jersey City, United States Aspen Insurance Group Full time

    **Concierge - 26 Week Contract** **Jersey City, NJ** **About us** Since Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions. We believe the way we work is just...

  • Concierge/Doorman (Full - Time)

    4 weeks ago

    Jersey City, United States Adamas Building & Adamas Security Full time

    Adamas Building Services is interviewing for a Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout New Jersey. We have openings at our Jersey City, NJ location. Shift: Friday Saturday 7 AM -3 PM Sunday Monday 3 PM-11 PM Pay Rate: $17 00 The ideal...

  • Concierge/Doorman (Full - Time)

    2 weeks ago

    Jersey City, United States Adamas Building & Adamas Security Full time

    Adamas Building Services is interviewing for a Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout New Jersey. We have openings at our Jersey City, NJ location. Shift: Friday Saturday 7 AM -3 PM Sunday Monday 3 PM-11 PM Pay Rate: $17 00 The ideal...

  • Airport Curbside Concierge Check-in Agent

    4 weeks ago

    Kansas City, United States Bags Full time

    Job DescriptionJob DescriptionOverviewBags, a SP+ Company, is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables...

  • Concierge (Contractor)

    4 weeks ago

    Jersey City, United States Aspen Insurance Group Full time

    About usSince Aspen was founded in 2002, we have become a leading, diversified specialty insurance and reinsurance company. We respond thoughtfully and creatively to find the best outcomes for our clients and business partners through carefully-tailored solutions. We believe the way we work is just as important as the work we do, and we are guided by our...