Operations Analyst

1 month ago


Columbus, United States Manifest Solutions Full time
Job DescriptionJob Description

Manifest Solutions is currently seeking a Operations Analyst (Data Center) for a hybrid position in Columbus, OH.

  • With general direction, leverage event management systems to monitor and maintain the availability and functionality of the computing environment's systems, network and applications.
  • Assist in the creation and adoption of incident management procedures
  • Communicate effectively with IT support staff and users through various means (e.g., service management systems, telephone, email, communication software) to collect and disseminate information regarding the operational environment.
  • Has working technical knowledge of the computing environment.
  • Support staff implementing changes to the IT infrastructure in accordance with change management procedures and policies.
  • With general direction, support the Data Center's hardcopy output responsibilities by managing the flow of hardcopy output requests sent to printers within the Data Center.
  • As designated ESSENTIAL staff, report to work when scheduled even when company is closed to non-essential employees.

Job Qualifications:

  • Some college or equivalent experience.
  • 5 or more years of IT experience.
  • Must be willing to work 3rd shift position.
  • Microsoft Word and Excel experience.
  • Ability to lift 20 lbs.
  • Excellent communication skills both verbal and written
  • Ability to work in a positive and contributing manner in a team environment.
  • Able to digest, comprehend and follow guideline and procedures.
  • Good problem solving/analysis and decision-making skills.



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