Barista

Job title: Barista

Work Location: Wichita, KS

Division/Department: Food & Beverage

Reports to: FB Manager/SB Manager

Part Time / Full Time

Tasks: The Barista is not only responsible for making and serving its customers with coffee products, but also educating them about premium teas and coffees. Other responsibilities include:

• Welcoming and greeting customers and efficiently determining their needs and interest.

• Explaining and educating the customers about the different coffee products by explaining and presenting machines, and also demonstrating the operation of brewing equipment.

• Preparing and selling coffee products by closely following the prescribed preparation techniques and recipes for various coffee drinks like café, expresso, latte, espresso lingo and cappuccino.

• Attracting new customers and generating additional revenue, characterizing new and expanded products and services. • Sanitizing or cleaning utensils, work areas and equipment.

• Regularly checking the temperature of refrigerators, freezers or other heating equipment to make sure it functions properly.

• Ordering, receiving and stocking retail products or stock supplies.

• Setting up or restocking product displays.

• Serving prepared food such as cakes, biscotti, muffins or bagels.

• Listening to customer complaints and queries and addressing their concerns in an efficient yet friendly manner and reporting to the manager on duty without delay.

• Maintaining a prompt and friendly customer service. Activities:

• High School diploma or GED preferred

• 1 year experience preferred.

• Detail oriented and well organized.

• Excellent listening and verbal communication skills.