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Manager, Computer Operations

1 month ago

Jackson Township, United States NavitsPartners Full time
Job DescriptionJob Description

Manager, Computer Operations

General Characteristics:

  • Responsible for the activities in the areas of production, data control, operations, and operations support.
  • Develops and implements standards, procedures and processes for the operations group.
  • Plans and manages the support of new technologies, data center performance and reliability.
  • Defines and negotiates service level agreements. Oversees and coordinates the daily activities of the operations center.
  • Provides input and recommendations regarding business continuance issues and improvements to the operations of systems and processes supported.

Dimensions Education:

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field.
  • Or equivalent work experience.

Experience:

  • A minimum of 7 more years of IT work experience including managing team(s) responsible for productionand operations support.

Breadth:

  • Middle level management in data center operations.
  • Works under general direction of senior level management. Typically manages and mentors supervisors, project leaders and/or technical staff.
  • Works on multiple, complex projects as a project leader and a subject matter expert.
  • Frequently reports to an IT Chief Operating Officer, Director, Data Center Operations or Operating Unit IT Executive.