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Plumbing CSR

2 months ago

Whittier, United States Marathon HVAC Service, Inc Full time
Job DescriptionJob Description

Become a Plumbing CSR with Marathon HVAC Service to provide our clients with exceptional service

We've got both part-time and full-time positions up for grabs. The best part? After you complete training in the office in Colton, CA, you will have the ability to work remotely. It's all about flexibility and convenience

What do we offer our Plumbing CSRs? We're glad you asked

Our customer service reps receive a competitive hourly pay between $18 - $24. We also offer the following benefits:

  • Company provided computer and headset
  • Commissions

Are you passionate about assisting clients? Apply today and let your passion shine


YOUR DAY-TO-DAY AS OUR PLUMBING CSR

Our customer service reps have the ability to work Monday through Friday, 8 am - 5 pm.

As a Plumbing CSR with our HVAC company, you excel in receiving incoming client calls, assisting them with their plumbing needs, and dispatching service calls to our field technicians. With meticulous attention to detail, you skillfully schedule calls to provide prompt, convenient service and maximize our field technicians' time and mileage. Keeping clients updated and informed is a key part of your role, and you proactively reach out to our existing customer base to offer plumbing memberships. Join our team as a customer service rep and be a part of our commitment to exceptional client support.

Here's what we need from you:

  • CSR/dispatch experience with a plumbing company
  • Proficiency using Service Titan
  • Phone customer service experience (preferred)
  • Sales experience (preferred)

MARATHON HVAC SERVICE: WHY CHOOSE US?

Marathon HVAC Services is not just a company; it's a legacy built on a foundation of family values and unwavering commitment to excellence. Since our inception in 1990, we have grown from a small family-owned heating and air conditioning company to a reputable service provider in the greater Los Angeles area. Our evolution into offering premium plumbing services speaks to our dedication to meeting the diverse needs of our clientele. At Marathon, we value hard work, integrity, and a passion for delivering exceptional service. Joining our team means becoming part of a close-knit family that upholds a tradition of excellence while embracing innovation and growth in a dynamic industry. With us, your skills and dedication can thrive in a supportive and rewarding environment

We encourage you to take the first step by applying through our 3-minute initial application process. Our HVAC company looks forward to welcoming dedicated customer service reps who are passionate about delivering exceptional support and being part of our close-knit family



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