Customer Service Representative

3 weeks ago

Henderson, United States Carl Endorf - State Farm Agent Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Free food & snacks
  • Opportunity for advancement
  • Paid time off
  • Training & development


Valid Nevada Property & Casualty License Required
State Farm Agency Experience a Plus

ROLE DESCRIPTION:
As Customer Service Representative - State Farm Agent Team Member for Carl Endorf - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:

  • Valid Nevada Property & Casualty License
  • Willing to obtain Life and Health license
  • Experiencing managing client relationships preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
BENEFITS:
  • Paid time off (holidays and personal/sick days)
  • Salary plus commission/bonus
  • 401K Benefits
  • Growth potential/opportunities for advancement within my agency

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