Shift Leader

1 month ago

Los Angeles, United States CORAL TREE CAFE Full time
Job DescriptionJob Description

Our Mission
To build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh.

What Makes Us Unique

You would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with. Alliance Hospitality Group is a growing company and we are looking for team members to grow with us.

Our Concept
Coral Tree Café is an American kitchen that offers healthy, honest food and organic coffee and tea options in a warm, inviting atmosphere. Since opening in 2002, Coral Tree Café's have expanded its locations to Brentwood and Encino.

The café is committed to providing casual California cuisine, using fine dining techniques in a welcoming environment that offers both indoor and outdoor seating. Coral Tree Café's mantra is "made with love," and behind this commitment to quality, the café features a contemporary menu with healthy, well-executed options for breakfast, lunch, dinner and catering. The menu includes vegan, gluten-free friendly options while the beverage menu features freshly squeezed juices, wine and beer.

In addition to an expansive selection of delicious food, Coral Tree Café offers a variety of activities including daily happy hour, Game Night every Sunday where one can enjoy a wide selection of board games for the whole family as well as happy hour from 3pm to close, and Wine Wednesday exclusively in Brentwood which features live music and half off wine bottles every Wednesday night.

The restaurant name stems from the beautiful, historical coral trees lining San Vicente Blvd. at its first location in Brentwood, plated in place of the red car line in the 1940's, which have since become a Los Angeles monument. The Brentwood and Encino locations became recognized as a 2-Star Certified Green Restaurants, committed to the environment, their customers' health and fair-trade practices.

At Coral Tree Café, our Equator coffee is certified organic, fairly traded and roasted with purpose and precision, making for some of the finest-tasting coffee in Los Angeles.

What We Expect:

Restaurant Operations Oversight

  • Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales - act with a sense of urgency, be friendly, professional, and engaged.
  • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service.
  • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels).
  • Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback.
  • Maintain the highest level of safety, security, sanitation, and cleanliness of facility.
  • Oversee Repairs & Maintenance.
  • Must understand how to use basic computer applications and POS systems.
  • Drive all standards in day-to-day operations.
  • "Inspire, Inspect, and Inform" restaurant personnel on a daily basis.

General Management

  • Develop management team to develop people and manage systems.
  • Give team meaningful and challenging work assignments.
  • Develop hourly staff positions within the restaurant,conduct quarterly restaurant staff evaluations.
  • Hire great talent and terminate any member of the staff on an as needed basis.
  • Develop plans for continuous improvement in the restaurant's service levels.
  • Must firmly confront poor performance while also recognizing and rewarding good performance.
  • Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs.
  • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.
  • Implement efficient and productive systems/processes in all departments (staffing levels, etc.).
  • Must be compliant with all Arizona State labor/hiring laws, Department of Health standards, and OSHA standards.

Financial and P&L Adherence

  • Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
  • Accurately process and submit payroll.
  • Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma.
  • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.
  • Assist in developing plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets.
  • Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion.
  • Seek better efficiency and productivity.
  • Accountable for costs and budgets.

Ideal Candidate Will Have:

  • Minimum of 3 years of senior leadership experience in a service-oriented position within fast-casual restaurants or coffee shops.
  • Strong customer service skills, with the ability to provide personalized recommendations to guests.
  • Strong organizational and time management skills with a particular attention to detail.
  • Strong food and beverage knowledge.

We Offer:

  • $18 + tips (approx. $10/hour)
  • Employee Discount
  • Free meal per shift
  • Growth & Development opportunities

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