Current jobs related to P&C Quality Assurance Auditor - Tampa - Safepoint MGA, LLC

  • Quality Assurance Specialist

    2 weeks ago

    Tampa, Florida, United States Safepoint MGA, LLC Full time

    Job OverviewSafepoint MGA, LLC is seeking a meticulous Quality Assurance Auditor to ensure our customer service exceeds expectations. As a key member of our team, you will be responsible for monitoring, evaluating, and analyzing customer interactions to ensure adherence to company standards and compliance guidelines.Key ResponsibilitiesMonitor customer...

  • Quality Assurance Specialist II

    2 weeks ago

    Tampa, Florida, United States DSJ Global Full time

    Job OpportunityDSJ Global is seeking a highly skilled Quality Assurance Specialist II to join our team. As a key member of our Sterilization Facility program, you will be responsible for ensuring compliance with Quality Management System (QMS) requirements.The ideal candidate will have a strong background in sterilization processes, including Ethylene Oxide...

  • Senior Quality Assurance Specialist

    1 week ago

    tampa, United States DSJ Global Full time

    Senior Quality Assurance Specialist (Sterilization)Location: Tampa, FLWorking Situation: OnsiteLevel: Associate LevelWe are looking for a dynamic Quality Assurance Specialist II, Sterilization to join a leading global medical device company known for its innovative product development. In this role, you will be responsible for ensuring compliance with...

  • Senior Quality Assurance Specialist

    1 week ago

    Tampa, United States DSJ Global Full time

    Senior Quality Assurance Specialist (Sterilization)Location: Tampa, FLWorking Situation: OnsiteLevel: Associate LevelWe are looking for a dynamic Quality Assurance Specialist II, Sterilization to join a leading global medical device company known for its innovative product development. In this role, you will be responsible for ensuring compliance with...

  • Senior Quality Assurance Specialist

    1 week ago

    tampa, United States DSJ Global Full time

    Senior Quality Assurance Specialist (Sterilization)Location: Tampa, FLWorking Situation: OnsiteLevel: Associate LevelWe are looking for a dynamic Quality Assurance Specialist II, Sterilization to join a leading global medical device company known for its innovative product development. In this role, you will be responsible for ensuring compliance with...

  • Senior Quality Assurance Specialist

    2 weeks ago

    Tampa, Florida, United States DSJ Global Full time

    Quality Assurance Specialist IIWe are seeking a highly skilled Quality Assurance Specialist II to join our team at DSJ Global. As a key member of our quality assurance team, you will be responsible for ensuring compliance with quality management system requirements at our manufacturing facility.Key Responsibilities:Ensure timely and accurate completion of...

  • Senior Quality Assurance Specialist

    2 weeks ago

    Tampa, United States DSJ Global Full time

    Quality Assurance Specialist IILocation: Tampa, FLWorking Situation: OnsiteLevel: Associate LevelWe are looking for a dynamic Quality Assurance Specialist II to join a leading global medical device company known for its innovative product development. In this role, you will be responsible for ensuring compliance with Quality Management System (QMS)...

  • Project Manager

    4 weeks ago

    Tampa, Florida, United States Trademark RecruitingConsulting Full time

    Job Title: Project Manager - P&C InsuranceWe are seeking a skilled Project Manager with an understanding of personal lines homeowners' insurance to oversee management of all aspects of software development projects and production support deployments.This is a new position that reports to the CTO. The successful candidate will be responsible for utilizing and...

  • Software Quality Assurance Specialist

    3 days ago

    Tampa, Florida, United States RIT Solutions, Inc. Full time

    Software Quality Assurance SpecialistAt RIT Solutions, Inc., we are seeking a skilled Software Quality Assurance Specialist to join our team. As a Software Quality Assurance Specialist, you will be responsible for ensuring the quality of our retail software applications. This is a 6-month contract position with a hybrid work arrangement in Lawrence, MA.Key...

  • Project Manager

    2 weeks ago

    Tampa, Florida, United States Trademark RecruitingConsulting Full time

    Project Manager - P&C InsuranceWe are seeking a skilled Project Manager to join our team at an established P&C Insurance company based in Tampa, FL. The successful candidate will oversee the management of all aspects of software development projects and production support deployments, including selection, discovery, requirements, design, scope, plan,...

  • Software Development Quality Assurance Specialist

    2 weeks ago

    Tampa, Florida, United States Dark Wolf Solutions Full time

    Software Testing and Quality Assurance EngineerDark Wolf Solutions is seeking a skilled Software Testing and Quality Assurance Engineer to support the development and implementation of business-critical software.The successful candidate will work closely with software development teams to ensure that applications meet quality standards and function...

  • Senior Quality Assurance Specialist

    2 weeks ago

    Tampa, United States DSJ Global Full time

    Job DescriptionJob DescriptionSenior Quality Assurance Specialist (Sterilization)Location: Tampa, FLWorking Situation: OnsiteLevel: Associate LevelWe are looking for a dynamic Quality Assurance Specialist II, Sterilization to join a leading global medical device company known for its innovative product development. In this role, you will be responsible for...

  • IT Auditor

    4 days ago

    Tampa, Florida, United States TECO Full time

    Job SummaryWe are seeking a highly skilled IT Auditor to join our team at TECO Energy. As an IT Auditor, you will be responsible for executing business process and compliance-based IT Assurance & Advisory activities for all Emera affiliates across multiple jurisdictions.Key Responsibilities- Execute IT Assurance and Advisory engagements and provide technical...

  • Senior Quality Assurance Automation Specialist

    1 week ago

    Tampa, Florida, United States FIS Full time

    Job DescriptionFIS Management Services, LLC is seeking a Senior Quality Assurance Automation Specialist in Jacksonville, FL to design, develop, and deliver software solutions for FIS product offerings.Key Responsibilities:Design, develop, and deliver software solutions for FIS product offeringsAnalyze functional requirements and scope of workResponsible for...

  • Senior IT Auditor

    3 days ago

    Tampa, Florida, United States TECO Energy Full time

    Job Title: Senior IT AuditorJob Summary:We are seeking a highly skilled Senior IT Auditor to join our team at TECO Energy. As a Senior IT Auditor, you will be responsible for executing IT Assurance and Advisory engagements and providing technical expertise in an advisory/consultation capacity.Key Responsibilities:Execute IT Assurance and Advisory engagements...

  • Senior Quality Assurance Automation Specialist

    2 weeks ago

    Tampa, Florida, United States FIS Full time

    Job Title: Senior Quality Assurance Analysts-AutomationFIS Management Services, LLC is seeking a highly skilled Senior Quality Assurance Analysts-Automation to join our team in Jacksonville, FL. As a key member of our software development team, you will be responsible for designing, developing, and delivering software solutions for FIS product offerings.Key...

  • Lead Quality Assurance

    4 weeks ago

    Tampa, United States Kforce Inc Full time

    RESPONSIBILITIES:Kforce has a client that is seeking a Lead Quality Assurance in Tampa, FL.Duties Include: Responsible for Functional, Regression Testing, Integration Testing of software Applications Responsible for designing Test plans, Test Scenario, Creation, and execution of test cases and obtain approval from Deloitte Manager Developing and maintaining...

  • Construction Quality Assurance Specialist

    2 weeks ago

    Tampa, Florida, United States Florida Construction Connection Inc Full time

    Job SummaryFlorida Construction Connection Inc is seeking a skilled Construction Quality Assurance Specialist to join our team. As a key member of our healthcare project management team, you will be responsible for ensuring the highest quality standards are met on our construction projects.Key ResponsibilitiesSupervise site safety and quality control...

  • Lead Quality Assurance

    3 weeks ago

    Tampa, United States Kforce Technology Staffing Full time

    RESPONSIBILITIES:Kforce has a client that is seeking a Lead Quality Assurance in Tampa, FL.Duties Include:* Responsible for Functional, Regression Testing, Integration Testing of software Applications* Responsible for designing Test plans, Test Scenario, Creation, and execution of test cases and obtain approval from Deloitte Manager* Developing and...

  • Quality Assurance Director

    4 weeks ago

    Tampa, Florida, United States DSJ Global Full time

    Quality Assurance Director Job DescriptionDSJ Global is seeking a highly experienced Quality Assurance Director to lead our quality assurance efforts in the US. As a key member of our team, you will be responsible for ensuring that our products and services meet the highest industry standards for quality and reliability.Key Responsibilities:Manage a team of...

P&C Quality Assurance Auditor

2 months ago

Tampa, United States Safepoint MGA, LLC Full time
Job DescriptionJob DescriptionAre you passionate about enhancing customer experiences? We’re seeking a meticulous Quality Assurance Auditor to ensure our customer service exceeds expectations. Bring your keen eye for detail and commitment to excellence to a dynamic team dedicated to exceptional service. Apply now to make a difference

This position is internally known as Personal Lines Auditor.

Job Summary
As a Personal Lines Auditor, you will ensure that our customer service meets and exceeds expectations. You will be responsible for monitoring, evaluating, and analyzing customer interactions to ensure adherence to company standards and compliance guidelines.

Duties and Responsibilities
  • Monitor customer service interactions, including phone calls and live chat, to assess quality and adherence to established standards
  • Develop and implement quality assurance processes and procedures to enhance the overall customer service experience
  • Analyze customer feedback and employee metrics to identify trends, patterns, and areas for improvement
  • Collaborate with Underwriting and Service Managers to develop training programs and resources to address identified areas for improvement
  • Generate reports and metrics to track quality assurance performance and trends over time
  • Other projects and duties as assigned

Essential Functions
  • Ability to communicate verbally and in writing
  • Ability to screen, listen to phone calls, and read chat transcriptions
  • Ability to analyze data and reports and draw conclusions
  • Ability to create reports of findings
  • Ability to adhere to attendance schedule on-site

Qualifications
  • 2-3 years’ experience in Quality Assurance or Auditing roles
  • 4-5 years’ experience in Customer Service or Call Center roles
  • Experience in corporate training preferred
  • High School Diploma or equivalent
  • Proficiency with Microsoft Office products required
  • Ability to work independently in a fast-paced environment
  • Detail-oriented and exceptionally organized
  • English and Spanish speaking and writing skills desired

Physical requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms

Working conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.

Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:
  • Prof. Development and Educational Assistance Programs
  • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
  • 15 Paid Time-Off Days
  • 3 Discretionary Days
  • 5 Parental Leave Days
  • 5 Jury Duty Days
  • 5 Bereavement Days
  • 8 Company Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vison Insurance
  • Short and Long Term Disability Insurance (company paid premium)
  • Flexible Spending Accounts with Company Contribution
  • Health Savings Accounts with Company Contribution
  • Employee Life and AD&D Insurance
  • Dependent Life and AD&D Insurance
  • Company paid AAA Membership
  • Company paid Identity Theft Protection
  • Other Ancillary Insurance Benefit Programs
  • And more…

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.

Powered by JazzHR

zdpK60TUC3