Bilingual Remote Medical Call Center Scheduler

3 weeks ago


Blaine, United States Upperline Health Full time
Job DescriptionJob Description

ABOUT US 

A Specialty Path to Good Health 

Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.  

  

Triage is temporary.  

Treatment is transformative. 

   

Upperline Health providers coordinate patients’ care among a team of specialists – physicians, advanced practice providers, care navigators, pharmacists, dieticians, and social workers for integrated treatment that addresses patients’ immediate and long-term health needs.  

We put patients at the center of value-based care.   

BENEFITS 

Comprehensive benefit options include medical, dental and vision, 401K and PTO.  

ABOUT THE CALL CENTER SCHEDULER 

Upperline Health is looking for a professional and engaging Call Center Scheduler to answer a high volume of incoming phone calls and schedule new & existing appointments for all Upperline Health clinic locations.  

This position is based remotely near Knoxville, TN. 

WHAT YOU’LL DO 

  • Answer, orient, and greet patients over the phone in an enthusiastic manner - 100% of work time spent is answering calls and scheduling appointments 

  • Determine appropriate clinic location and schedule patients into Vision system accordingly 

  • Obtain required demographic, insurance, and eligibility information and accurately document in Vision system to ensure proper filing of claims  

  • Verify if the patient’s insurance requires a pre-certification and begin the referral process 

  • Maintain professional working relationship with all contacts, both internal and external 

  • Provide timely responses to all verbal and written inquiries regarding patient accounts 

  • Respond to voicemails and online requests within 1 hour of the patients’ messages  

  • Exhibit a patient demeanor and strong customer service attitude at all times 

QUALIFICATIONS OF THE CALL CENTER SCHEDULER 

  • Spanish speaking is REQUIRED
  • High School graduate and formal training from a vocational school or equivalent 

  • 1+ years’ experience in a similar call center or centralized scheduling setting 

  • Strong written and verbal communication skills 

  • Ability to multi-task and work under deadlines with urgency  

  • Knowledge of general medical terminology and managed care functions 

  • Working knowledge of electronic health records (EHR), Vision system, & MS Office (word, outlook, teams 

COMPENSATION 

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience 

Job Type: Full-time 

Powered by JazzHR

0Y65Fnu60q



  • Blaine, United States Dorr Agency Full time

    Job DescriptionJob DescriptionLooking for your last career stop? Interested in an industry change? Seeking work-life balance?The Dorr Agency is seeking a motivated, coachable licensed and non-licensed agent to join our team. We specialize in helping families and businesses with life, health, and wealth solutions. We utilize a proprietary platform that...

  • Medical Scribe

    1 month ago


    Blaine, United States i-Health Full time

    The Medical Scribe is responsible for documenting patient data into electronic health records system, as well as assisting with patient care and related administrative tasks in clinic to increase efficiency and productivity of providers.Full-time role, 3 12-hour shifts and 1 4-hour shift, varying shifts, some nights, w/e out of our Blaine locations.A $1500...

  • Medical Scribe

    1 day ago


    Blaine, United States i-Health Full time

    The Medical Scribe is responsible for documenting patient data into electronic health records system, as well as assisting with patient care and related administrative tasks in clinic to increase efficiency and productivity of providers.This is a full-time role Monday, Tuesday, Thursday & Friday. Wednesdays off. Out of our Blaine, Coon Rapids, Otsego &...


  • Blaine, United States Minnesota City Jobs Full time

    Mary Ann Young Center Manager | Government Jobs page has loaded. Location Blaine FT Job Number Blaine Not Applicable Opening Date 05/17/2024 Closing Date 5/31/2024 at 4:30 PM Central Time (US & Canada) Responsible for managing activities of a specific functional area or program to ensure the quality and efficiency of service delivery and compliance with...

  • Medical Director

    2 weeks ago


    Blaine, MN, United States Concentra Full time

    SIGN ON BONUS!!! At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. The Medical Director functions to support the Director of Medical Operations to ensure consistency of clinical care...

  • Medical Director

    2 weeks ago


    Blaine, MN, United States Concentra Full time

    SIGN ON BONUS!!!  At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. The Medical Director functions to support the Director of Medical Operations to ensure consistency of clinical care...

  • Medical Matron

    2 days ago


    Blaine, MN, United States Supplemental Health Care Full time

    Supplemental Health Care is seeking a Nurse Practitioner Family Practice for a travel job in Blaine, Minnesota. Start Date: ASAP Employment Type: Travel Supplemental Health Care is seeking a Nurse Practitioner in Blaine, Minnesota for a 14-week assignment at a partnering clinic. With our extensive national support structures, you can trust that...

  • Medical Matron

    2 hours ago


    Blaine, MN, United States Supplemental Health Care Full time

    Supplemental Health Care is seeking a Nurse Practitioner in Blaine, Minnesota for a 14-week assignment at a partnering clinic. With our extensive national support structures, you can trust that Supplemental Health Care will be there when you need us. Named Best in Staffing based on real feedback from our working nurses, Supplemental Health Care is proud to...

  • Dentist - Blaine

    7 days ago


    Blaine, United States Park Dental Full time

    Overview In 2023, Park Dental was recognized as a Top 200 Workplace by the Star Tribune newspaper. This recognition affirms that Park Dental ranks among the best employers in Minnesota - a fact we have long believed, but it's exciting to receive some external validation. We are extremely honored to be recognized as one of the top 200 companies this year. Our...


  • Blaine, United States Dental Kidds Full time

    Are you someone who puts their patients first and values integrity? Do you hold yourself to a high standard? Serving others is at the core of what we do! Our clinics at Dental Kidds are meticulously organized, and highly efficient, and boast industry-leading doctors, teams, and patients. We value input from both our patients and teams to ensure an...


  • Blaine, United States Mathnasium Full time

    Benefits: Free uniforms Opportunity for advancement Training & development Flexible schedule Who We Are: Across North America and all over the world, Mathnasium Learning Centers are committed to teaching children math so that they understand it, master it, and love it.Our world-class curriculum is built upon the Mathnasium Method™— the result...


  • Blaine, United States The Dental Specialists Full time

    Overview:The Dental Specialists are pleased to offer professional career opportunities to experienced periodontists and recent periodontal graduates alike—opportunities that provide professional challenge, collaboration with other specialists, stability, personal growth and the potential for real ownership. As a doctor-owned multi-specialty group practice...


  • Blaine, United States The Dental Specialists Full time

    Overview The Dental Specialists are pleased to offer professional career opportunities to experienced periodontists and recent periodontal graduates alike-opportunities that provide professional challenge, collaboration with other specialists, stability, personal growth and the potential for real ownership. As a doctor-owned multi-specialty group practice...


  • Blaine, United States Park Dental Full time

    Overview:Park Dental Blaine East is seeking a compassionate, professional Dental Hygienist to join our team-oriented practice.COMPETITIVE PAY AND SIGN-ON BONUS!!!!Why should you choose Park Dental? Park Dental associates truly care about our patients and want to make a difference. Below are just a few perks of working at Park Dental as a Dental...


  • Blaine, United States Park Dental Full time

    Overview Park Dental Blaine is seeking a compassionate, professional Dental Hygienist to join our team-oriented practice. COMPETITIVE PAY AND SIGN-ON BONUS!!!!Why should you choose Park Dental? Park Dental associates truly care about our patients and want to make a difference. Below are just a few perks of working at Park Dental as a Dental Hygienist: ...


  • Blaine, United States Park Dental Full time

    Overview Park Dental Blaine East is seeking a compassionate, professional Dental Hygienist to join our team-oriented practice. COMPETITIVE PAY AND SIGN-ON BONUS!!!!Why should you choose Park Dental? Park Dental associates truly care about our patients and want to make a difference. Below are just a few perks of working at Park Dental as a Dental Hygienist: ...


  • Blaine, United States Crown Iron Works Full time

    Crown is the world leader in oil seed extraction technology, refining plants, and equipment serving global customers from its locations in the Americas, Europe, and Asia. Our passion to deliver superior quality, superior-value processing systems and technologies made us a preferred partner to the agricultural industry and beyond.BENEFITS:PTO401K...


  • Blaine, United States Supplemental Health Care Full time

    Supplemental Health Care is seeking a Nurse Practitioner Family Practice for a travel job in Blaine, Minnesota.Job Description & RequirementsSpecialty: Family PracticeDiscipline: Nurse PractitionerStart Date: ASAPDuration: 13 weeksEmployment Type: TravelJob Description:Supplemental Health Care is seeking a Nurse Practitioner in Blaine, Minnesota for a...

  • Clinical Assistant

    2 days ago


    Blaine, United States i-Health Full time

    The Clinical Assistant is responsible for providing patient care in the clinic and related administrative duties.Full-time role, Monday - Friday 7 am - 5 pm out of our Blaine, Brooklyn Park, Otsego, Coon Rapids & Plymouth locations.A $1500 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not...

  • Clinical Assistant

    2 days ago


    Blaine, United States i-Health Inc Full time

    Description The Clinical Assistant is responsible for providing patient care in the clinic and related administrative duties. Full-time role, Monday - Friday 7 am - 5 pm out of our Blaine, Brooklyn Park, Otsego, Coon Rapids & Plymouth locations. A $1500 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants...