Centralized Scheduler
3 weeks ago
This position is responsible to operate a well organized, courteous, and efficient centralized scheduling department.
Essential Duties & Responsibilities:
•Manages a multi-line phone with high volume of incoming calls while maintaining a calm, professional tone.
•Coordinates schedule and insurance verification responsibilities based on patient/physician request, availability of appointment times and required pre-procedure preparation.
•Provides accurate information on patient preparation requirements and any special instructions to assure minimal inconvenience to the patient.
•Procures all necessary information to allow pre-registration of the patient, insurance verification, and pre-authorization for procedures.
•Enters scheduling data and information into the system.
•Manages/coordinates multiple scheduling books accurately with all necessary information.
Education: High School Diploma/GED required.
Additional Experience Preferred
• Must have knowledge of medical terminology as it relates to all outpatient procedures and diagnostic imaging procedures.
• Must have effective interpersonal patient contact and outstanding communication skills.
• Must have good computer skills – able to type 50 wpm or more.
• Must have a good working knowledge of hospital scheduling procedures.
• Must have a working knowledge and understanding of coding, insurance verification, and/or pre-authorizations (demonstrated through experience)
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