Current jobs related to Admin Lead - Romeoville - RJW Logistics

  • Logistics Coordinator

    2 weeks ago

    Romeoville, Illinois, United States RJW Logistics Full time

    {"Job Title": "Inbound Admin Clerk", "Job Summary": "We are seeking a highly organized and detail-oriented Inbound Admin Clerk to join our team at RJW Logistics. As a key member of our Transport Operations Department, you will be responsible for ensuring customer satisfaction by accepting and scheduling customer orders. Your administrative support will be...

  • Logistics Coordinator

    2 days ago

    Romeoville, Illinois, United States RJW Logistics Full time

    Job Summary:To ensure customer satisfaction, we are seeking a detail-oriented and organized individual to join our team as an Admin Clerk. The successful candidate will be responsible for accepting and scheduling customer orders, providing administrative support to the Transport Operations Department, and maintaining effective communication with customers...

  • Inbound Admin Clerk

    4 months ago

    Romeoville, United States RJW Logistics Full time

    Job DescriptionJob DescriptionJob Purpose: To accept and schedule customer orders to ensure customer satisfaction. To provide administrative support as required by personnel working in the Transport Operations Department.Essential Duties and Responsibilities:Enter customer orders and scan / index documents as required.Schedule the pick ups and delivery of...

  • Inbound Admin Clerk

    4 months ago

    Romeoville, United States RJW Logistics Full time

    Job Purpose: To accept and schedule customer orders to ensure customer satisfaction. To provide administrative support as required by personnel working in the Transport Operations Department. Essential Duties and Responsibilities: Enter customer orders and scan / index documents as required. Schedule the pick ups and delivery of customer loads. Properly...

  • Inbound Admin Clerk

    3 weeks ago

    Romeoville, United States RJW Logistics Full time

    Job Purpose: To accept and schedule customer orders to ensure customer satisfaction. To provide administrative support as required by personnel working in the Transport Operations Department. Essential Duties and Responsibilities: Enter customer orders and scan / index documents as required. Schedule the pick ups and delivery of customer loads. Properly...

Admin Lead

4 months ago

Romeoville, United States RJW Logistics Full time
Job DescriptionJob Description

Job Purpose: To accept and schedule customer inbound orders to ensure customer satisfaction. To provide administrative support as required by personnel working in the Outbound Operations Department.

Essential Duties and Responsibilities:

  • Enter customer orders and scan / index documents as required.
  • Schedule the delivery of customer loads.
  • Properly document orders in computer and update customer contact information.
  • Maintain communications with customers regarding changes delivery schedules and potential service failures.
  • Handle all billing for the Inbound Department
  • Train associates on tasks of Inbound Departments such as, but not limited to: creating of Outbound paperwork, filing systems, billing functions, accuracy verification of inbounds, and AIB standards.
  • Clearly understand goals, policies, and procedures of RJW as well as those of the customers.
  • Communicate customer problems, leads, and inquiries to the appropriate personnel.
  • Maintain confidentiality of company information.
  • Recommend improvements and implement approved improvements.
  • Update reports as required by operations manager and COO.
  • Assist local dispatcher in update of Tee Cards.
  • Other tasks as assigned by manager.

Additional Responsibilities:

  • Positive telephone personality.
  • Capable of being trained to be ‘Phone Assertive’.
  • Exceptional customer service skills.
  • Organizational and scheduling skills.
  • Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Qualifications:

  • Basic office clerical skills.
  • Must be able to type at least 40 wpm.
  • 3 – 4 years of clerical experience.
  • Basic transportation / logistics experience.

Education and/or Experience Required:

  • High School Diploma or general education diploma (GED) is preferred.