Billing Associate

4 weeks ago

Langhorne, United States Family Service Association Of Bucks County Full time
Job DescriptionJob DescriptionBilling Associate

SUMMARY: Responsible for all fee-for-service billing, knowledge of payor contracts and reimbursement amounts. Provide problem resolution for billing issues of any type. Communicates well with the CFO, finance staff, and clinical staff. Is a liaison and resource for billing concerns to other departments and functions. Responsible for accurate revenue recognition and knowledge of Accounts Receivable.

DUTIES AND RESPONSIBILITIES:

Responsible for all fee-for-service billing for the Agency.

  • Preparation and analysis of financial & production reports as needed by management.
  • Identification and communication of billing and reimbursement issues to management.
  • Coordination and implementation of agency billing initiatives.
  • Collaborative efforts within Billing to include:
  1. Ability to research and resolve Billing issues with emphasis on root causes and correction.
  2. Excellent knowledge of Credible.
  3. Good working knowledge of Medicaid, Medicare and Commercial Insurance.
  4. Knowledge of HIV Intensive Case Management billing processes.
  5. Knowledge of CPT Codes, Procedure Codes and Translations
  6. Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

  • This job has no supervisory responsibilities.

QUALIFICATIONS:

  • High school diploma or general education degree (GED), or one to three years related experience and/or training, or equivalent combination of education and experience.
  • 2-3 years of direct experience in the insurance, billing and third-party receivables field.
  • Computer skills required: Microsoft Office Suite, excellent Microsoft excel skills.


COMPETENCIES:

  • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans..
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Occasionally/Frequently/Continually required to stand
  • Occasionally/Frequently/Continually required to walk
  • Occasionally/Frequently/Continually required to sit

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