IT Support Analyst

2 months ago


Los Angeles, United States Harvest Technical Services, Inc. Full time
Job DescriptionJob Description

Onsite: Downtown Los Angeles, CA


Summary:

  • Were looking for someone who has experience working on an Automatic Dialing System & System Center Configuration Manager (SCCM).
  • Tasks related to troubleshooting, ordering Yubi Keys, and Docking Station setup.
  • Knowledge in ServiceNow.
  • This person will demonstrate a positive attitude, excellent customer service skills, problem solving skills and will be able to work in a team environment.


Job Duties:

  • This is an entry-level position responsible for performing the duties of an IT Support Analyst I.
  • Intake of calls using Automatic Call Distribution and creating tickets within ServiceNow.
  • Learning and responding to customer requests to resolve software and hardware issues.
  • Escalating unresolved issues as necessary.
  • Learning to remotely troubleshoot and install software.


Desires Experience Below:

  • High school diploma or certificate of high school equivalency and 2years of relevant experience; or an associate degree from an accredited college or university in a related field and 2 years of relevant experience; or a bachelor's degree from an accredited college or university in a related field experience.
  • Intermediate knowledge MSOffice (Windows 10 & Team), ServiceNow, Tanium, SCCM, Adobe and Active Directory .
  • Demonstrates a positive attitude, customer service skills, problem solving skills, and the ability to work collaboratively with teammates.
  • Valid California Class C Driver License that allows you to drive in the course of your employment.


PLEASE NOTE: Our client has mandated COVID-19 vaccination for their workforce, all external personnel providing services to our client are required to comply with this requirement.

The hiring range for this position is $38 to $42 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors

Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity orexpression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.




  • Los Angeles, United States Highstreet IT Full time

    The Service Desk Analyst is the central point of contact between the customer and Highstreet's service delivery organization. The role of the Service Desk Analyst is to provide a wide range of services related to Incident Management and Request Management as defined by ITIL. Setting customer expectations and providing useful status updates is necessary as...


  • Los Angeles, United States Global IT Resources Full time

    **Summary**: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with...

  • Service Desk Analyst

    3 weeks ago


    Los Angeles, United States Global IT Full time

    The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with best...


  • Los Angeles, United States Robert Half Full time

    My client, a Los Angeles entertainment based firm is looking for Application Support Analyst to join their IT team. The Application Support Analyst position is hybrid 4 days a week on-site and 1 day remote. The Application Support Analyst should have at least 2 years of experience supporting applications and have some experience in supporting financial...

  • Epmo Business Analyst

    3 weeks ago


    Los Angeles, United States Global IT Resources Full time

    **Business Analyst, EPMO Operations**In this role you will be working in a business operations support role for the EPMO. Responsibilities can range from SME support of the Demand and Project modules within ServiceNow, training, ServiceNow and Power BI report creation, complex data analysis and reporting, Microsoft Office template management, process flow...

  • EDM System Analyst

    5 days ago


    Los Angeles, United States IT MINDS L.L.C. Full time

    Job DescriptionJob DescriptionJob Title: EDM System Analyst Location: Los Angeles, CA (Remote)Duration: 12-Month Contract (with extension)EDM System Analyst will work in Enterprise Data Management (EDM) team in Agile environment. EDM Analyst will be responsible for requirements gathering for the data systems of the EDM team; leading working sessions with...

  • Transmission Analyst

    3 weeks ago


    Los Angeles, United States pro it Full time

    Job DescriptionJob DescriptionOverview:The Transmission Analyst plays a crucial role in ensuring the efficient and reliable transmission of data within the organization. They are responsible for analyzing, monitoring, and optimizing the transmission networks to maintain high levels of performance and availability.Key Responsibilities:Analyze data...

  • Service Desk Analyst

    3 weeks ago


    Los Angeles, United States Global IT Resources Full time

    Our client is looking for **Service Desk Analyst** for a 6+ month Contract to hire in Los Angeles, CA. ** Fully Covid Vaccinated + Booster ** **Just need a resume to submit and Write Up.**: **Summary**: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the...

  • Trade Support Analyst

    3 weeks ago


    Los Angeles, United States augmentjobs Full time

    Job DescriptionJob DescriptionJob Title: Trade Support AnalystJob Description: We are seeking a detail-oriented and proactive Trade Support Analyst to join our trading operations team. The Trade Support Analyst will play a critical role in ensuring the smooth execution and settlement of trades, resolving trade discrepancies, and providing operational support...

  • IT Support Analyst

    2 weeks ago


    Los Angeles, United States Cannon Search Full time

    Are you a tech-savvy professional with a passion for providing exceptional IT support? We have a fantastic opportunity for an IT Support Analyst in Los Angeles. This role is perfect for someone looking to take their career to the next level in a dynamic and professional environment. You will be an integral part of the IT team handling level 2-3 desktop...

  • IT Support Analyst II

    2 weeks ago


    Los Angeles, United States Robert Half Full time

    Robert Half (Technology Solutions) is searching for an IT Support Analyst II with experience in Windows OS, Office 365, hybrid cloud, Active Directory, ticketing, and VDI. If this sounds like your background, then this IT Support Analyst II role is for you. For this opportunity, you will work near the Woodland Hills, CA area.Position: IT Support Analyst...

  • IT Support Analyst II

    2 weeks ago


    Los Angeles, United States Robert Half Full time

    Robert Half (Technology Solutions) is searching for an IT Support Analyst II with experience in Windows OS, Office 365, hybrid cloud, Active Directory, ticketing, and VDI. If this sounds like your background, then this IT Support Analyst II role is for you. For this opportunity, you will work near the Woodland Hills, CA area.Position: IT Support Analyst...

  • Financial Analyst

    4 weeks ago


    Los Angeles, United States Global IT Full time

    Bachelor’s Degree in Accounting or Finance required - Minimum Experience/Knowledge: 5 years of accounting (specifically fund accounting) AND financial analysis experience in a hospital or similar environment (Information Technology knowledge a plus) - Experience as a mid-level financial/budget analyst - Experience developing new financial reports and...


  • Los Angeles, United States Global IT Resources Full time

    **Financial Analyst** Location: REMOTE Duration: 26 week contract with possibility of extension Hours: 8:00 am to 5:00 pm - Collaborate closely with budget, contract management, revenue cycle, operations, and decision support to resolve net revenue issues. - Responsible for determining contractual and bad debt reserve estimates using the Crowe RCA tool...


  • Los Angeles, United States Global IT Resources Full time

    **Financial Analyst** Location: REMOTE Duration: 26 week contract with possibility of extension Hours: 8:00 am to 5:00 pm - Collaborate closely with budget, contract management, revenue cycle, operations, and decision support to resolve net revenue issues. - Responsible for determining contractual and bad debt reserve estimates using the Crowe RCA tool...

  • IT Support Analyst

    2 months ago


    Los Angeles, United States Grimshaw-Architects Full time

    Job Description Grimshaw is a global architecture and design studio of ideas and invention, driven by a desire to connect people to each other and the world around us. We recognize the urgency of the challenges that face our planet, and our duty to deliver architecture and design best suited for a flourishing future. Our studios are founded on analysis and...

  • IT Support Analyst

    1 month ago


    Los Angeles, United States Grimshaw-Architects Full time

    Job Description Grimshaw is a global architecture and design studio of ideas and invention, driven by a desire to connect people to each other and the world around us. We recognize the urgency of the challenges that face our planet, and our duty to deliver architecture and design best suited for a flourishing future. Our studios are founded on analysis and...


  • Los Angeles, United States University of California - Los Angeles (UCLA) Full time

    Exciting opportunity alert! Join our team as a Systems Support Analyst in the Life Sciences Computing Department at UCLA. You'll play a pivotal role in enhancing, installing, and maintaining our departmental, administrative, instructional, and academic computing resources across Windows, Linux, and Macintosh environments. From troubleshooting to ...


  • Los Angeles, United States eTek IT Services, Inc. Full time

    Job DescriptionJob DescriptionRequired SkillsExperience in Database Management (database modelling, Integration, data quality). SAP Implementation Experience supporting FI teams 5-7 years’ experience working with SAP FICO functional and configuration support, SAP Business Intelligence (BI) system, SAP excel add-on applications and Power BI.Additional...


  • Los Angeles, United States Global IT Resources Full time

    _**MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED**_ **Summary**:The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to...