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Ukraine Response Case Manager I

4 months ago


Portland, United States Catholic Charities Full time
Job DescriptionJob Description



#RRS-033 Ukraine Response Case Manager I


Department: Refugee Services

Employment Type: Full Time (40hrs/wk.); nonexempt- Limited Term through 9/30/24

Reports to: Refugee Services Program Manager

Location: SE Portland

Compensation: $20.81 - $22.89 per hour


At CCO We Take Care of Our People:

  • 100% employer-paid health, dental, vision, and alternative care benefits for the employee.
  • 100% employer-paid long-term disability and life insurance.
  • Paid vacation, sick, personal and 13 paid holidays.
  • Retirement benefit with employer match and discretionary contribution.
  • Employee Assistance Program.
  • Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program.
  • Full list of benefits can be found on this page under Resources. Please note these benefits are subject to change.

Our Culture:

We are proud of our healthy work culture at Catholic Charities of Oregon. We care for our employees so they can take care of others. Our approach includes everything from support for continued training and education to a strong focus on allowing each employee to own their job and become a thought leader in their area of service. Together, we work to make a concrete, hands-on difference in our community.


Who We Are:

Catholic Charities of Oregon was named by the Portland Business Journal as the #10 Non-profit in their list of 2023 Most Admired Companies. Founded in 1933, Catholic Charites of Oregon is one of Oregon's oldest nonprofit social service agencies whose mission is to assure that essential, life-saving services and supports are accessible to the most vulnerable Oregonians.   


Who You Are:

The Ukraine Response Case Manager provides trauma-informed, culturally aware, and responsive services to eligible Ukrainian families and individuals with Humanitarian Parole. The Ukraine Response Case Manager will support clients in navigating available services and resources as applicable, including medical, public cash benefits, food and nutritional benefits, Social Security, employment services, educational resources, English language training, and cultural orientation courses, with an emphasis on education and vocational skills.


What You Will Work On:

  • Maintain an active caseload of approx. 25-30 cases, which could include non-Ukraine client cases as assigned by
  • Develop self-sufficiency plans and timelines in partnership with each
  • Coordinate timely services to ensure each client has living essentials such as food, medical care, and access to transportation, and is oriented to their new
  • Provide individualized support through direct services, referrals, and
  • Facilitate referrals and applications with partner agencies to ensure clients' access to eligible public services and

What You Bring:

Education, Certifications, and Licensure Requirements/Preferences:

  • Bachelor's degree in human services or equivalent lived and/or worked experience required, Bachelor's degree in Social Work preferred.

Experience Requirements/Preferences:

  • Minimum 6 months prior experience working with or providing case management services and supports to refugees and immigrants preferred.
  • Experience with Ukrainian refugees and immigrants strongly preferred, including deep knowledge of customs, languages, religious sect, and cultural differences unique to this
  • Multi-cultural/multi-lingual experience required; work specifically with refugee populations and interpreters strongly preferred.
  • Ability to communicate concisely and effectively, both verbally and in writing English. Demonstrated fluency in a second language is preferred, especially with languages common in Ukraine refugee community like Ukrainian and
  • Ability to use Microsoft Office programs including Word, Excel, Outlook, and PowerPoint.



EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED

Catholic Charities of Oregon is dedicated to promoting diversity, multiculturalism, and inclusion across our agency. Catholic Charities of Oregon recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, gender identity, sexual orientation, genetic information, equal pay, disability, age, veteran status, and other protected status as required by applicable law. Applicants and employees need not be Catholic. Complete Social Justice and Diversity statements can be found on this page under Resources.



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